03-10-2019 04:21
03-10-2019 04:21
Hello ,
I'll be soon upgrading from Charge 2 to Versa. Will it result in loss of all the previous data that was accumulated while using Charge 2 ?
Answered! Go to the Best Answer.
03-10-2019 05:06
03-10-2019 05:06
No. Once you sync the data is stored in the Fitbit servers. The devices store detailed data for about 7 days and summary data for about a month. Just make sure you sync before you make the actual switch.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
03-10-2019 04:17
03-10-2019 04:17
Hello,
I'll be soon upgrading from Charge 2 to Versa. Will it result in loss of all the previous data that waawas accumula while using Charge 2 ?
03-10-2019 05:06
03-10-2019 05:06
No. Once you sync the data is stored in the Fitbit servers. The devices store detailed data for about 7 days and summary data for about a month. Just make sure you sync before you make the actual switch.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.
03-10-2019 05:08
03-10-2019 05:08
No, all your data is held on the fitbit servers rather than on the fitbit itself, so when you change tracker your data is safe.
03-10-2019 05:35
03-10-2019 05:35
03-10-2019 07:47
03-10-2019 07:47
After you have added the new device to your account, you should:
1. sync to get all the information from your old device to the new one.
2. remove the old device from your account.
According to this site:
The data on the Charge 2 should be deleted and the removal of the device from your account should prevent any new data from transferring to you.
Warren | Cincinnati, OH
Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3
Take a look at the Fitbit help site for further assistance and information.