Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep score not visible

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I cant see my sleep score on my versa 2. I checked my sleep settings and it only shows the option to turn on sleep insights and nowhere mentions anything about sleep score. 

Best Answer
38 REPLIES 38
That’s exactly what happens with mine - if I re-sync it shows up a few minutes later. Not sure why it’s not syncing the first time!

Sent from my iPhone
Best Answer
0 Votes
I noticed this morning it wasnt there, so I swiped left on the fitbit and then swiped right and it popped up. Modern technology!!

Sent from Yahoo Mail on Android
Best Answer
0 Votes

It was the same here. I did a factory reset and then tried again but the sleep activity dissapered from activity menu on the watch!

 

So weird

 

did you solve it?

Best Answer
0 Votes
I just swipe left, then swipe right and it shows up

Sent from Yahoo Mail on Android
Best Answer
0 Votes

This is EXACTLY what I'm dealing with now. I got a sleep score the first night I wore my versa 2 and no sleep score since, it's recording my other sleep info, but no score! What the hell?! 🥴😵

Best Answer

This is all I'm getting. Sleep score only shows on the first night I wore it and not since. Help!

Screenshot_20200514-075106.png

Best Answer
0 Votes
I think it is an issue with syncing - you may have to reconnect to your WiFi and then sync your Fitbit from the app. This should resolve...Hope this works!

Sent from my iPhone
Best Answer

I am having the same problem as countless others that I can see in the forums.  The sleep tracking score a micro data showed up on first day I had and did not on subsequent days.  This is seems a constant problem that users have and none of the responses seem to remedy it.

Best Answer
I've come to learn that you just have to give it a minute to calculate. The numbers aren't going to show up as soon as you turn sleep mode off.  I wait about 30 minutes and then check it. It will show up eventually. 

Sent from Yahoo Mail on Android
Best Answer
0 Votes

i have had my Versa 2 for 3 weeks- MOST frustrating, 

it showed sleep score or the first few days then nothing for 5 days then a day or 2 then for the last week nothing. i have called support, they have run through everything i need to or can do? 

 

Best Answer
0 Votes
You just need to give it a bit to show up after you turn sleep mode off. I don't have any issues with mine now

Sent from Yahoo Mail on Android
Best Answer
0 Votes
I have not had sleep score for a solid week ? Last week I had 2 nights the first week I had 4 nights not right .
I will call tech tomorrow and want refund

Sent from my iPhone
Best Answer
0 Votes

Thank you I see my score on my watch. but what happen I can't see it on my cell

Best Answer
0 Votes

My Versa 2 does not have that option to add Sleep to Today.  So I am at a loss of what I can do. 

Best Answer
0 Votes
Sleep chart is back but I had to delete the app and reload.

Thanks everyone!

Sent from my iPhone
Best Answer
0 Votes

My husband is having the same issue with his new one!  Did you ever get this resolved?  I paid too much money for this for him to not have all the functions working. 

Best Answer
0 Votes
Hi - I uninstalled and reinstalled the app, it seemed to have done the trick, but had to set everything up again. Hope this helps!

Sent from my iPhone
Best Answer
0 Votes

Thanks!  He did this and it has worked for now.

 

Best Answer
0 Votes

Hi Steve,

 

I am unable to see my sleep score and stages in my app since last week, tried update, logout, sync but nothing worked. Not sure what's the issue

Best Answer