I'm subscribed to this posting and another SpO2 functionality request support group:
https://community.fitbit.com/t5/Feature-Suggestions/Sp02-option-to-warn-about-pneumonia-and-breathe-...
Frustrating is putting it mildly. The fact that the app LOOKED LIKE it gave the actual data, in real-time instant view format was completely devoided of all joy by being what it is to begin with. The fact that it doesn't work the way it's supposed to oh, that's just whipped cream on the sundae. The fact that it's supposed to display the data up on the watch the day after you sleep oh, yet it completely misses that mark would be the sprinkles. For me b data was not displayed for about 36 hours after I did the update, I was working long shifts and didn't get a chance to rest long enough for it to register sleep until after that time period. When I did get a good six hours i checked right away and then had to wait for my app to acknowledge the sleep and give me it's interpretation. After that I had to wait for another 12 hours before I got to sleep again. Of course as luck has it my battery died and I wasn't able to charge it up for another day. Then I did have it back on and no spo2 action on the clock face. Then another day goes by and suddenly before bed it gives me my spo2 reading. Of course it's the average from the night that I slept a couple of days ago. I have no idea what triggered it to start.
So I mentioned eBay as an option for what to do with this device. I hope you don't mind that I'm going to cash in on that idea. This device has been one disappointment after another. The pleasant tone of the moderators do not help. I mean that in the sense that they offer no real information besides but you can already find it in documents online. They ask you to reset your device every single time you ask a question, like tech support asking if your computer is plugged in. At this point frankly it's insulting. To boot, the response about "I'm hearing your concerns and hoping right along with us that Fitbit will make an update or something soon". Blech! I don't think they get it. I'm Fitbit, the moderators probably are just doing what they think they should do to help smooth things over with the customers. Luckily customer service does an equally enthusiastic job at keeping us content enough to stick around. for example, my current device is a replacement for the one that somehow got waterlogged and quit displaying anything on the screen. So now I have a brand new shiny, different colored cuz of inventory limitations, versa lite... That is too much of a pain to maintain possession of. So sorry folks, but this is never going to be a fixed thing, I've cancelled my premium subscription and I believe walking away is the best course of action. Sadly, they keep coming out with new devices and that instigates new buyers to purchase them. So it's going to be a continue cycle on to the next generations of unimpressed Fitbit wearers.
Sorry for the dark tone, I wish I had a more cheerful disposition and reason to employ it. I suppose this is going to get me another message from the moderator, not sure how I feel about that.
Good luck with the mess and apps in it. Despite the challenges that this company gives you, try and remember that you're worth the effort.
