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SpO2 clock does not showing SpO2 information

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Latest firmware.premium. Clock installed. Shows other stats but SPo2 is blank. when I first installed it, it showed for a minute or so then disappeared. tried resetting watch. 
what’s going on. 

 

 

Moderator Edit: Clarified subject

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231 REPLIES 231
Okay, I have to say that last sentence is funny! But, you need to work on getting that sleep score a bit higher.☺️
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Yeah my fingers didn’t do what my brain meant. That sleep score was actually 78🤨

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SpO2 has stopped recording on the health metrics chart. It had been working for the gift month and has just stopped. All other metrics continue to record on health metrics. Yes I do continue to display the special SpO2 watch face until the night's SpO2 value displays.

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Same issue with me and I slept with it last night. Tried turning off and back on, updating it, still can’t read spo2

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I've had mine on for over 2 weeks and the O2 still isn't showing up. Super bummed I kind of needed this

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I would like it to work for all of us. Covid is coming and knowing your oxygen blood level would sure be nice.😊

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This feature has shown twice since introduction.

I have done everything imaginable.

As suggested by support team, if you can call it that!!

Its CRAP!

Why would I ever buy another Fitbit ??

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COVID, my friend, is already here; it’s Christmas that’s coming.
I suggest you don’t spoil your Christmas (or Thanksgiving) with the additional stress of Fitbit SPo2 readings (or absence there of).


By the way, I’ve discovered that when I give up worrying about getting an SPo2 reading on my Fitbit that 1) I get a good sound sleep and 2) I am consistently rewarded with an SPo2 reading when I awake. (Then my problem is whether to believe it, as my trust in Fitbit’s feature has been lost.)

Sent from my iPad
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Thank you reminding me.
Ignore the hopeless stresses,
And concentrate on those I can change.....
With the wisdom to know the difference.
Good points., all.

Sent from my iPhone

The purpose of life, is to be happy."
~ Dalai Lama XIV

"People are about as happy, as they make up their minds to be."
~ Abraham Lincoln
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Does the clock face with SpO2 work for anyone anymore?

 

mine worked great for a couple of months and then all of a sudden it’s not working.  I’m not getting a reading everyday for the last couple weeks.  I tried uninstalling and reinstalling and that didn’t work either.

 

What to do?

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I looked at other watch faces tonight and they have two additional ones
that read O2. Unfortunately they are not compatible with my Versa 2. I just
love it when a company promises everything and then makes you gear up to a
newer model to utilize
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? But, might the new Sense have the same issue?
Seems I recall hearing someone say it did
Have you heard this?
If FitBit can’t fix this....then what will be their next issue?
Thanks...
S
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After posting, I read somewhere that resetting your watch (holding button down until Fitbit logo appears) will fix this problem.

 

I tried it and lo and behold I am now getting SpO2 readings again.

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I have done that so many times and it did not work on mine

Sent from my iPhone

The purpose of life, is to be happy."
~ Dalai Lama XIV

"People are about as happy, as they make up their minds to be."
~ Abraham Lincoln
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I have officially given up on this feature on my Ionic. It just too disappointing to get up every morning and not getting a reading so I’m done. 

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I agree with you but it’s the best way to preserve our sanity.
It’s an app that I would love/need to have work properly. It is a vital statistic
for good health and it so disappointing to have it not work.
I have tried every imaginable thing I have read or been told by ‘customer support’. I wish I knew if it’s a hardware or software issue.
I told them I have extended warranty so is it replaceable if it’s a malfunction.
Can’t get that question answered either. Yet Fitbit wants us to keep buying their product.
Yikes!

Sent from my iPhone

The purpose of life, is to be happy."
~ Dalai Lama XIV

"People are about as happy, as they make up their minds to be."
~ Abraham Lincoln
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I installed the clock face a week ago. I’ve slept with it on every night except once when I charged it overnight. It worked for the first couple of days and since has a message saying “couldn’t read Sp02.” How do I fix this? 

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Retart did not fix any issues!

 

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I don’t believe it can be fixed. You’re better off not wasting your time with it. All it does consistently is drain the battery.

maybe eventually Fitbit will figure it out but for now it’s just not worth stressing out over it.

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I've slept with 2 day don't show up 

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