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Syncing issues with Versa 3

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My phone app isn't syncing with my versa 3 

 

Moderator edit: clarified subject.

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Good to see you around @Avie8.

Thanks for sharing the inquiry regarding your Versa 3.

Please restart your tracker as described in this help article

Could you please confirm if you already tried all the steps listed here to resolve syncing problems? Also, please make sure to check if the mobile device you're using is listed here as a compatible device to sync with the Fitbit app.  

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Thank you. I shutdown my Versa3 and switched it on again. 

I then synchronized it and it's working again. 

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@Avie8, thanks for taking the time to share the feedback.

I appreciate the effort that you did in order to fix your smartwatch.

I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.

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