04-09-2018
05:28
- last edited on
04-12-2018
08:53
by
AlejandraFitbit
04-09-2018
05:28
- last edited on
04-12-2018
08:53
by
AlejandraFitbit
Is anyone else having the same issue as me? The notifications for text messages and other notifications were working on my Versa. They now keep stopping. I have to then go into notifications on my app and it keeps saying phone restart. I restart my phone and then it works for a while, then it stops again. I should not have to keep restarting me phone every hour for the notifications to work. It seems Fitbit have quite a few small issues with the Versa.
Moderator edit: subject for clarity
05-22-2018 16:34
05-22-2018 16:34
Thanks, This solution worked for me.
@naddymisty wrote:okay i may have found a solution. try to hold the left button for 2 sec. there's a notification on/off that should pop up. It should be on. it worked on mine
05-22-2018 22:31
05-22-2018 22:31
Checked that too, was on and has been on the entire time I've owned the watch. Crazy thing is it worked great for a few weeks, I have done nothing different, no new updates to OS or fitbit app but now nothing notification wise works. I can send a test call to the watch and it works sometimes, but real calls and texts I still get 0 100% of the time
05-23-2018 01:48
05-23-2018 01:48
Yeah. I am getting so fed up with all of this. I hope people considering VERSA read this thread first and don't buy it.
For me too, first it didn't work, then it worked for like 10 days, now not working again. This is a joke
05-23-2018 04:59
05-23-2018 04:59
05-25-2018 12:31
05-25-2018 12:31
As everyone mentioned, we've done your recommended steps here many times and are unfortunately very familiar with this site you post. Notifications are inconsistent and now texts have stopped, no matter what I do.
05-25-2018 12:42
05-25-2018 12:42
05-30-2018 04:25
05-30-2018 04:25
Thank you! It worked for me!
05-30-2018 16:09
05-30-2018 16:09
Wow that was simple! Now to wait for a text message to test it.
05-30-2018 16:13
05-30-2018 16:13
Works great now. Must have hit the button when I was playing with it.
06-01-2018 09:13 - edited 06-02-2018 11:46
06-01-2018 09:13 - edited 06-02-2018 11:46
I have returned the product, was great but failed. Would Def repurchase if problem is fixed but return window was closing quick. Good luck and hope they resolve everyone's issues
06-05-2018 10:18
06-05-2018 10:18
This is seriously annoying. I've been on a live chat twice now. I've gone through the restarting bluetooth, the devices and everything. The notifications worked perfectly when i first got it, and now it's severely inconsistent. I'm passed the 45 day mark, I can't find my receipt and fitbit can't offer any reason why these notifications are so inconsistent. I'm getting really annoyed and just want a replacement. I've talked to a friend that has one, and hasn't had any issues.
06-05-2018 10:39
06-05-2018 10:39
Just an update on my lack of text notification issue - I never got Message+ app text notifications to start working again, trying all recommendations. On my Samsung Galaxy, I changed to using the Message app, and things have been great so far.
06-05-2018 10:43
06-05-2018 10:43
@Mvang1 wrote:Just an update on my lack of text notification issue - I never got Message+ app text notifications to start working again, trying all recommendations. On my Samsung Galaxy, I changed to using the Message app, and things have been great so far.
I don't have the Message+ app, just Messages. But it seems to be the Bluetooth connection in general. NONE of my notifications are coming to my phone that I had set up to forward to the device. UGHH
06-05-2018 16:53
06-05-2018 16:53
It has not been fixed. All settings are turned on and still no messages come through
06-05-2018 16:57
06-05-2018 16:57
06-05-2018 18:14
06-05-2018 18:14
This is a on going problem!! B it’s ridiculous!! My text messages never come through!! Why????
I wasted my money on this watch!!
never again will I purchase a Fitbit!!!
06-06-2018 01:34
06-06-2018 01:34
@Prussell wrote:This is a on going problem!! B it’s ridiculous!! My text messages never come through!! Why????
I wasted my money on this watch!!
never again will I purchase a Fitbit!!!
Solution to getting messages is Don't setup wifi skip it in setup. then leave the app open in the back ground.
06-06-2018 01:38
06-06-2018 01:38
06-06-2018 02:00
06-06-2018 02:00
@Terrymainus wrote:
Ok, I know it's probably a dumb question, but how do you do that?
Go into the fitbit app. where the watch icon is click it and then go down to wifi setup click and choose your wifi and click on forget. if this doesn't work just remove the watch in the fitbit app and reset it up and skip wifi setup
06-06-2018 02:03
06-06-2018 02:03