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Versa synching issues and clock face error

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‎03-24-2019 00:18

‎03-24-2019 00:18

Please help.. my versa won't sync and I keep getting clock face error messages. I don't know what more I can do to get it to work

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‎03-24-2019 10:49

‎03-24-2019 10:49

Hi @Bubbaluv3 . Welcome to the forums. I would suggest your open your Fitbit app and select another clock face. It sounds like your current one is having a problem. Select one of the clock faces designed by Fitbit. Then try to sync. Please let us know if this resolves the issue. 

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‎03-24-2019 23:21

In response to SunsetRunner

‎03-24-2019 23:21

I tried that carol ...i managed to chat to someone today and they are sending me a replacement one out as everything he suggested didnt work , thank you carol 

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‎03-25-2019 04:57

In response to Bubbaluv3

‎03-25-2019 04:57

Thanks for letting us know, @Bubbaluv3 . Glad it worked out for you!

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