Vibration not working for text/call notifications

[Dd1186]

My versa isn't vibrating or telling me when i get a call or text.  When i pull down they are there but i want the notification.  

Moderator edit: subject for clarity

[MegGLV]

This fixed my issue. Thanks! I didn't even know this was a feature!

[SunsetRunner]

I was having the same issue, and as I was messing with my versa trying to fix it, I held down the lock screen button for a moment and the options of "screenwake" and "notifications on/off" popped up and I realized that I must have accidentally turned my notification setting off at some point.

So maybe check that 

[KaraWooton]

I’ve recently been having issues with mine. Unfortunately I don’t have time to read all the pages and pages of this. But I was wondering if it’s an Apple thing. Apple already wouldn’t let us reply to texts from versa. I got mine end of may for my birthday. It’s perfect. But within the last couple weeks, it’s stopped vibrating for texts and calls. They’re still there when I swipe down. But no alert. I did as you said about the “device lock” however, I can’t find ANYTHING  on my app with that’s option..

[Puffy_cheeks80]

Thank you!!  My daughter and I have tried everything we could find and searched everywhere with no resolution. This finally fixed it. Thanks for sharing!!

[SunsetRunner]

I'm talking about the lock button on the actual fitbit

[ThanhLove]

[LLDMorris]

I just received my versa yesterday. I do not get the vibrations for any texts, emails, phone calls, or my alarm. I have uninstalled and reinstalled Fitbit app. I have changed the vibration from normal to strong. I had an Alta and it died on me, wouldn't stay on once taken off the charger and no answers on how to fix it.  So I thought I would buy a versa instead. Didn't really want to spend this much but thought I would give it a try. I would really like it fixed to work properly for the money I spent. I have been a Fitbit wearer for over 5 years. Do I need to return the versa and go to a different brand?

[OmoRemi]

Swipe to the right on your versa and make sure your notifications are on.

"Not traveling is like having an autographed bestseller, but never taking
it off the shelf". ~Rose Kehinde

[LLDMorris]

I do have notifications on.

[OmoRemi]

Then go to the app on your phone and make sure you have that set up
correctly.

"Not traveling is like having an autographed bestseller, but never taking
it off the shelf". ~Rose Kehinde

[SJG_1977]

This! Was just about to smash my Versa to bits and found this response - I think while changing the strap I had somehow turned this feature off and now the vibrate is back when a text/call comes through. Thanks

[OmoRemi]

Glad you found it just in time. Lol!

"Not traveling is like having an autographed bestseller, but never taking
it off the shelf". ~Rose Kehinde

[LLDMorris]

I had tried to change my strap and couldn't get it. Then it was after that
when I noticed my Versa didn't vibrate. Why would the strap have anything
to do with it? Is there a hidden button somewhere?

[SJG_1977]

Changing my strap was quite fiddly so I kept pressing all the buttons and touching the screen etc. while doing it. When when I checked after reading this post, by pressing and holding the left button, and seeing that the notifications were off, I turned them back on and it now works. I didn’t turn them off it myself so can only assume that I somehow did it with all the fiddling about.

[KimG01]

My versa is having the same problem.  I am getting the notifications on my Fitbit but it is not vibrating.  I reset it then nothing. I uninstalled and reinstalled it. It is still not vibrating.  What should I do now?

[LLDMorris]

I had tried everything to get it to vibrate and still wouldn't work. I
had ordered mine on Amazon. I got on Amazon and said it was defective on
Friday and I received a brand new Versa on Monday. This one is working
great. I just need to return the defective one back to Amazon.

[beth148]

i have been having this problem for months.  i have tried all of the troubleshooting.  sometimes it will work for a few hours and then stops working again.  i am missing a lot of texts and phone calls because of this.  i have contacted fitbit support several times, have been assigned a case number but they just keep saying they hope it will be fixed with the next update.  i am thinking of returning my versa and going to the apple watch!  i didn't have any of these problems with my alta.  i have been a fitbit user since the fitbit one!

[Mef12]

@MEBates THANK YOU!!! Your post helped me fix my issue!!! 

[Jimbly]

I had been frustrated by this issue for weeks, till I read your post, many thanks

[jedeemaa0]

I was having this issue as well and tried all the steps except for removing my Versa from the Fitbit app and reinstalling. It still didn't work so I decided to remove my Versa from the app and then reinstall it again. Now it works perfectly. Thanks for all the suggestions!