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We (my Fitbit friends) would like to increase the challenge numbers to include more than 10 people. Our group includes way more than 10 who are active and want play
Clearly fitbit doesn't care. Its been well over a year now. No response other than they are still reviewing it. I wish they had some competition in their market, because I sure would leave if I found a tracker that allows challenges with groups in excess of 10 people. Ijs fitbit, are you listening?
Is the increase really being considered? I just had this concern recently and was told to post my concerns here. This has been going on for three years. My friends on Apple and Garmin have no limits, but Fitbit does. This definitely impacts my decision on getting a new tracker with more functionality.
There’s no point even commenting on here as Fitbit clearly not interested in its customers very valid views! One fix could make thousands happy! Rubbish customer care #Fitbit!
Noted. I even asked about making it possible to have challenges within groups. No-go. It's difficult to man a closed group and encourage everyone to participate in the challenges, but wait, now I have to randomly select those who will participate weekly because we are too many...
It was nice talking to you through our chat channel.
As I've checked further and consulted my Manager about your query, I've found that, at this time, there's no way to have a competition or challenge within a group.
While this is the case, we encourage you to post this as a suggestion as well on ourCommunity Pageso our engineers can work swiftly in making this available in the future version of our site and Fitbit app.
We’ve created that dedicated page for our end users, like you, who's suggesting and giving feedback on how we can improve our products services.
Rest assured that we’re constantly working to improve all of our products and services to meet the standards, needs and demands of our customers so that we may continuously provide you the kind of service you deserve.
We hope this helps. Let us know if there's anything we may do to assist you in the meantime.
Nonsense - other companies have accomplished this in the past. Fitbit has been non-responsive on this matter for several years. This is do-able, this is achievable. Fitbit CHOOSES not to address this matter despite hundreds (at least) requests to so so. Next fitness device I buy will NOT be a Fitbit.Shame on you, Fitbit.Sent via the Samsung Galaxy S8, an AT&T 4G LTE smartphone
This is ridiculous! I have asked so many times and have seen so many other fitbit users asking to increase the challenges to at least 20.
With all the technology that fitbit has access to, and the fact that their competitors have unlimited number of participants in their challenges, this is crazy.... PLEASE FITBIT, Fix it!
I know a lot of my friends on the Fitbit app are constantly not able to join new challenges because we are at the 10 challenge max. There are quite a few of us that use these challenges to motivate ourselves and each other by doing these challenges week after week or day by day and when you max us out at 10 we are unable to join new groups. Can’t we get rid of the challenge max or at least up it to like 20? Please vote if you agree so we can get an app upgrade that allows us more freedom to motivate and help one another to be more active!
Many people in my office have a Fitbit and we like doing the workweek hustle and weekend warrior challenges. Howeve, we have more than 10 people who want to participate in this challenge of fellow employees. Can there be a private challenge for more people?
Hi @SarahF18, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your post here. Remember to add your vote.
Hi a while ago I attempted to use the links in the forum to get Fitbit to allow users who have paid for their devices to be able to compete / share and support each other in challenges. It's really astonishing that in 2019 it's still impossible to utilise these challenges online with each other without having to open 3 or more so our groups can challenge tasks together. It's such a bore having to remember exactly what point it was where the last group left off so one doesn't end up with the same people if 3 daily challenges and others are left out. I have lost 14 'fitbit friends' to other devices and challenge apps - Strava iapps etc as it's a shame we can't all compete together.
It's also not terribly intuitive using the challenges - when inviting people each one has to be individually be clicked, on larger allowable groups - yes one wonders why some challenges ARE allowed more than 10 competitors ? - each person must be clicked no chance of select all. Is it that the fitbit crews are not really app savvy like others are and are more focused on the devices maybe?
I really don't understand it -- sadly since january 2019 I'm less and less interested in my fitbit, I wear it still but don't look at it and interact as much as before, I'm much more connected to apps and challenges that allow me to compete and support all my friends in the same groups. I fear like many others I'll be looking for a different brand after 4 years of loving Fitbit just so I can connect with the other people ( approx 26 - 30) in my challenges.
I don't understand why it's not possible for the device owner to simply add as many or few friends to a challenge. For trail runs you can have up to 30 but only max of 10 for a daily challenge - doesn't make any sense at all..
Hello @DuffyDelores! Thanks for sharing this suggestion, I moved it to this similar post so you can add your vote to it. Please keep sharing your ideas with us!
I totally agree with you. Many others share this opinion as well. It seems Fitbit is shooting itself in the foot. I have lost many Fitbit Friends to the Apple Watch and other Apps that are more user friendly. I"m sticking with Fitbit for now, and putting up with their system, but I don't know how long its going to be before I go elsewhere. Fitbit has a good thing going, but they are not keeping up wht the fast pace of advancing technology (at least on the software side). It's cool to have great hardware, but its AWESOME to have both great hardware and equally great software. That's what I'm thinking!! LAW
It’s BIZARRE and such a shame that fitbit REFUSE to listen to over a 1000 customers people have been votin and asking since early 2015 and still NO CHANGES. whole family’s leave and groups just can’t challenge together what a shame.
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