Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[parkca]

I totally agree. It was so easy to enter and track food entries on the
dashboard. The app is not easy at all!

[Weeeckie]

I'm praying that mine will quietly shuffle off early as well👏🏼. Hope you get a good deal with if it happens for you 😊

[suehallam]

I completely agree and I have been a customer for 9 years and have made the
same move to the same company. Such a shame to be let down after all this
time

[FitCharlotte]

For about 2 years I have been logging every bit of food along with accurate micro nutrients and vitamins and minerals. Since the loss of the ability to use the webpage my index finger is beginning to suffer from too much tapping on my phone screen to log my food intake. Also, I spend too much of my time on the app because it is inefficient for my needs. I created custom meals and foods and the app doesn't provide the ability to enter some of the details I track.  Logging my food intake should be easier. Detailed improvements are desired and recommended! 

[tango503]

THIS!! The dashboard provided me with all the functionality one one screen which the app does not. I am most dissatisfied, almost to leaving Fitbit, especially since my Inspire 2 has a display to dim to be seen in daylight

[Heebs55]

While I don't log into the dashboard on my pc all the time, it is easier for me to navigate and find areas that I want, than on the phone. Also, I have trouble syncing my phone and my sense. Never seemed to be a problem with the pc version. I have been a loyal Fitbit wearer since 2013. I have gone through a few zips and now own the sense. It seems the more the company tries to move forward, it leaves some important areas behind. I liked the zip for the size and the fact I could clip it to the waistband of my pants or pockets. The sense is nice, but I find the watch to be counting "step" when working in the kitchen. I work in a restaurant, so that can definitely skew my step count. (Chopping lettuce for 3 hours basically standing in the same spot= over 15,000 steps). I do believe the monitor I buy after my sense dies will be another from another company. Listen to your customers.

Sarah

[CourtneyTolbert]

just a reminder that chopping lettuce is an activity that will likely
raise your heart rate and therefore count as a "step". It does not require
that you always use your feet to gain credit for movement and exercise.
Afterall, some people cannot walk at all but are in competitive sports.
They get "steps" too!

[Swezey]

Was so pissed when Google axed the web interface... I used to leave a tab open at work and log my food throughout the day religiously.  Having to grab my phone, get on the app and slog through entering manually saw my compliance with logging drop and then the eventual weight gain. 😞  I came here to see if the situation had changed any and sadly.. it has not.  BUT... I found this:

You can use the alternate dashboard at https://dashboard.exercise.quest/ to generate all of your reports for your health plan.  On the history tab, there is a download button or you can capture a screen shot there as well.

THANK YOU THANK YOU THANK YOU for whoever is managing this!  I now have a nice big dashboard back that I can customise AND I can enter foods although obviously they do not have the huge food DB that FitBit does so it seems a food has to be in your recents to log it properly.  I'm also not sure if this is 2 way or one way - in other words does stuff entered here flow back to Fitbit?  I will be curious to learn that but this is an AWESOME START to replacing the functionality we lost on the web.  BIG PROPS TO THE GENUIS BEHIND THIS SITE!  I bet there would be lots of people who would pay $5 or $10 a year to have a capable web app like this. KEEP UP THE GOOD WORK!!

[tango503]

THANK YOU, THANK YOU, THANK YOU!!!

This is the best thing to happen since Google took over Fitbit. Here is
the link: https://dashboard.exercise.quest/

Just sign in with your Google (Fitbit) account, and there it all is!! 
So happy!

[Thequi1ter]

Rumor has it that website will be going away next year.  I hope that rumor is false, but until the developer expresses confidence that it will remain up after Google cuts the connection from Fitbit, it's doubtful that it will exist much longer.  In the meantime, I'm using it too.

[amoquad]

Fitbit, you are now putting your users at risk.  They are searching for alternatives and i see websites popping up offering this service if they provide their Google credentials i.e. the same credentials that we access fitbit..  If google cannot develop and support a simple web view then it is because you have decided not to.  It is not that difficult to develop nor support, the code is there..developed by fitbit originally.  If we get hacked as people provide their credentials to a 3rd party ..it is totally on you.  

People on this thread.  Please do not give your credentials to anyone!!!

[AllanSyd]

@amoquod I don’t agree with your stance on the 3rd party web dashboard.  It is only a pass through and the login process is for Google/Fitbit to authorise this page to access your data not your login details as far as I am aware.  According to the developer notes for the dashboard it only accesses the data and does not keep a copy of it and is just used  a display option using the very same developer apps that Fitbit / Google use for their less than perfect iOS and Android Fitbit Apps. It was just fantastic that someone was able to develop this dashboard and allow other Fitbit users to use it at no cost given that it is really useful for some people especially where they have vision.issues.

[TwoBit]

Discontinuing the browser dashboard shows how out of touch Fitbit is with they their users. It's a terrible decision.

[Noire7]

With Windows 10 being done this year, I had to get a whole new PC because my old computer was 14 years old and been upgraded to the max it could go, so it wasn't compatible to be updated to windows 11...

My fitbit Inspire HR is now just a fancy watch, my alarms are still set to feed my cats (because they have 3 meals a day as well) it still charges, as long as I get a look at it before midnight I can see my steps/calories burned but its not the same without tracking my sleep!!

Its' what I used to get my points with my employer for fitness programs every year that way I didn't have to input everything manually.

Because my points turns into money to pay the 10% of my medical bills that aren't covered by my insurance, it was very helpful even more so on busy days when I work long hours, I would just sync everything!

Lets just say you screwed up Fitbit, because I will NOT be ordering another one of your watches, I don't own a fancy phone to use your app, I still own a landline and have a flip phone for emergencies!

I am beyond pist off!!

Moderator Edit: Formatting

[parkca]

I totally agree!!!

[PedroPinheiro]

It doesn´t really matter what we say. This forum is actually worthless. We have a topic with 1236 likes and 968 comments opened almost 1 year ago.

Still no answer or even a small comment on what it the companies possible decision. O regret everyday since i got my pixel watch. The support is just absurd an non existent. And i even get my comments deleted for stating what i think. How i regret not having kept going with my Garmin.

[amoquad]

Why? What is his motivation? Sorry for not trusting. And if it's that
easy why doesn't google do it so our data is not shared with another company

[Abrienna]

I also have alarms set on my Fitbit that alert me when it is time to feed
the cats. 😊

[Weeeckie]

👍🏼

[parkca]

Dashboard.ecercise.quest. check it out after you set it up.

[AllanSyd]

Dashboard.exercise.quest - just noticed an error in the previous reply from @parkca 

[Weeeckie]

They certainly did. 🤬

[parkca]

thank you for the correction

[rkanes]

Another reason to keep the web dashboard is to facilitate data management. Many people relied on this in the past for reviewing annual health trends, and the old dashboard made it easy to visualize those trends across each metric in a way that is not possible on the device itself. The whole point of the app is to understand the data, and having a time-delayed, multi-step CSV download request as the only option, seems very 1990s. Google as a company has made tremendous investments in dashboards and analytics, and just a fraction of that competence here would make personal data management as effective as it is for their advertising and web traffic tools.

[raquel54]

I know it's been a while since this change, but I agree 100%.  I've stopped tracking food altogether because it is so much more difficult to do so on the app.  It was so much easier to track food, activities, and correct mistake/make adjustments on the computer dashboard.  So very disappointing that Fitbit is alienating and ignoring a whole demographic. 

And don't even get me started on how my Fitbit has really just turned into a step-tracker, and not even an accurate one at that (how does the Fitbit and my phone "sync" and still end up with mis-matched info????).