Maintain Fitbit web dashboard going forward

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!
1,016 Comments
BarnicklBill
Base Runner
I never found the sleep analysis to be of much benefit, honestly. As I understand it, Fitbit can only detect when you are perfectly still and counts that as sleep. If you get up, like we all do, it assumes you are awake and stops the sleep cycle. Unfortunately (at least from my experience) it doesn't add up the multiple times you fall back asleep. I ended up writing it down, unfortunately...
Barnickl Bill
slothskirt
Jogger

It is so incredibly frustrating to watch previously available features get removed while endless users are on here begging for them to be brought back/maintained. EVERY SINGLE WEEK I get a progress report emailed to me that has a massive link to "View Dashboard" which doesnt even exist anymore! 

The fact that Google/FitBit care so little about the durability & functionality of their products and the needs of their customers is appalling when theyre selling devices that people ACTUALLY need and count on for their health. 

BarnicklBill
Base Runner
Yes, Indeed...
The "system" misses about half my activities now, even though I'm very careful about setting up the tracker to record, About the only thing that works is the chrono (timer) function and the heart rate monitor, which are easily recorded using alternate sources. It "is what it is" I'm afraid... I doubt we will ever see any attention to our frustrations.  Hang in there...
BarniklBill
NorthTexasDBA
First Steps

I am making more consistent use of my FitBit Versa once again. I missed the event when the online dashboard was brought offline. This is EXTREMELY frustrating from the perspective of access and usability. I will start examining other device/platforms, and I welcome any suggestions from others in the chat. This appears to be a common, impactful request. This is very disappointing.

Oh no. I heard such good things about the Forerunner 55.
SAT2021
Recovery Runner

I had a different model (Vivosmart 5), so hopefully you will have better luck.  My Fitbit was so much better and 1/3 the cost.  

HillaryL
Recovery Runner

If you tally up Bring back Dashboard original posts, the myriad justifiable reasons to offer the desktop/laptop dashboard, and the comments supporting it far outweighs most of the features/improvements on the "under consideration" page.  TO THE MODERATOR(S):  STOP IGNORING THIS ISSUE.  Just bring back THE DASHBOARD!  Thanks!!!!

jrsmith888
Base Runner

I just discovered the browser access is gone. I need to access my data to correlate some other health related information.

Come on Google ... FREE OUR DATA!!!

Camfrey
First Steps

Well, I came here to say that I am also very disappointed to see that the web based dashboard was discontinued. I also have many reasons why using the phone app is not a good fit for me.

I have started to use a different brand providing similar services and have been very satisfied so far. So long Fitbit!

jeffwynnusgs
Recovery Runner
Tell us your new preferred brand?


--
*Jeff *
Kato93048
Jogger
Don't have one
B00bala5
Jogger

I used to be able to add menu items like salad components or recipe items and with app it takes a lot more effort. I miss the dashboard on my PC.

jeffwynnusgs
Recovery Runner
ALL of us miss the dashboard on our PCs.

Wish there was someone who could use AI to build an app to do this for us
again.


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*Jeff*
Gymiemac
Recovery Runner
It's all about money 
Not Service !!
jrsmith888
Base Runner

Trying to reply to Camfrey (anothrt Google/fitbit failure), were you able to export your data in the process?

That's the hardest part for me. Otherwise I am a hostage. 

 

Camfrey
First Steps

jrsmith888: Yeah no I gave up on my data. Starting with a fresh account. I could try to see if I can via Health Connect, but honestly it's not worth the hassle for me.

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