The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
We are experiencing extremely high contact volume right now and estimated wait times will be higher than normal. We appreciate your patience and understanding as we work to provide support as quickly as possible. In the meantime, please visit our Help Center for troubleshooting articles.
I have had a One for 3 years now and love it but am a bit disappointed that some features are not available on it (e.g.. active mins per hour etc). Please can you make a new clip on fitbit with more features. I really don't want a wrist one at all.
My favorite FitBit trackers are the original, the One, and the Zip. All of which I would clip on or simply carry in a pocket. I've tried the wristbands and just don't like them as much... including a Surge watch. Bring back a simple tracker, please.
Hi @gkmccready, thanks for explaining why you would like to have this option. I've moved it into a similar suggestion which has been updated as "Released". You can learn more about here. Keep adding your suggestions!
Please bring back Fitbit One. The more I read the forums, the more I find others like me who miss their One. It was our favorite tracker! Versatile, small, steps and altimeter, clip or band. Much more sleek than zip. Why discontinue it? You had a good thing there, please bring it back.
Hi @gkmccready and @ugwooa, thanks for explaining why you would like to have this option on Fitbit again. I've moved it into a similar suggestion which has been updated as "Released". You can learn more about here. Keep adding your suggestions!
It would be awesome if Fitbit would put together a replacement for the Fitbit One that has the same features that the One had, mainly that it is a clip on device rather than a wrist device and that it tracks steps and floors like the previous device did. It doesn’t have to track heart rate since it clips to clothing.
Hi @ABakerWalker, thanks for explaining why you would like to have this option. I've moved it into a similar suggestion which has been updated as "Released". You can learn more about here. Keep adding these suggestions.
Need the option of a clip, same as with the Fitbit One. Watch style tracker is not as convenient for some of us. Give the option for those of us who prefer a clip. Or can you fix my fitbit One? the spring on the small button broke. Will take that in a second. 🙂
Hi @sbdibello, thanks for explaining why you would like to have the option to see New updated clip on tracker. I've moved it into a similar suggestion which has been updated as "Released". You can learn more about it here. I hope to see you around.
I use Apple products and want/need both Apple Watch and FitBit - but I’m tired of needing to wear both devices on my wrists. Please consider making a simple tracker again like the zip, one or flex 2
Hi @Tlrog113, thanks for explaining why you would like to have the option to use a simple Fitbit tracker. I've moved it into a similar suggestion which has been updated as "Released". I hope to see you around.
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support