Fitbit app - Food Fitbit App Deleting Food Logs Immediately

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[JuanFitbit]

Hi everybody! Thank you for your messages and feedback.

Just a quick reminder. 

If you are experiencing issues with the drop down menu and and adding custom foods,please follow this other thread. https://community.fitbit.com/t5/Android-App/unable-to-add-custom-foods-no-serving-drop-down-menu/m-p...

This will help all of us, to keep the Community in order and avoid any confusion about the issue in discussion. 
Here we are still verifying if someone still experiences  the issue where the Fitbit app deletes the food input after saving it. 

If so, as mentioned previously, please let us know the phone's model and it's operating system version. 

[VRichmond]

Yes, food logging is working

[salfig]

The problem of food entries being deleted on my Android phone was fixed on 12/5/25, but since that time food entries log a day ahead of the actual date.  How can I fix this?

[benpeltz]

I don't know if this is helpful at this point but wanted to confirm that it's been working for me since two days after the issue arose. Thanks to the team for the fix!

[JuanFitbit]

@benpeltz @VRichmond  Thank you for your messages and confirmations. 

@salfig I really appreciate your confirmation. I'm glad to read that the food log is working again. About the new issue, where the entries don't match the day they were logged, I recommend you to open a new thread describing the issue, so that it get the attention needed.  This also helps everybody keeping the Community in order and avoid any confusion. 

As mentioned in my previous post, here will only be discussed the issue where the entries get deleted.  I thank you for your collaboration.