Update button won’t press

[ErikRub]

There is a firmware update I need to install and I go through the whole process but when it gets to the end, the update button won’t press. I’ve restarted my Fitbit and phone multiple times. 

 

[Dadof20]

Hey, is anyone at Fitbit (Google) going to help these people?

[Kyad]

I am having the exact same issue, crazy to see how wide spread it is and still no fix

[Snowlvr]

I think they are trying to push people up to a more sophisticated watch which I happily would if they were iPhone compatible. 😵‍💫

[Jholt7379]

We did a factory reset which included the update firmware and it was seamless 

[Dadof20]

I want to buy one of these, but this issue is making me hesitate.  Wish there was some obvious support here!