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Need help with charging

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‎05-22-2022 18:30 - last edited on ‎07-12-2022 13:19 by Fitbit Moderator

‎05-22-2022 18:30 - last edited on ‎07-12-2022 13:19 by Fitbit Moderator

Easily the worst charging system of any mobile device ever. You leave your device on charge, and it doesn't charge, it still drains. 2 hours on the charger and battery is lower than when i started. 

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3 REPLIES 3

‎05-23-2022 04:41

‎05-23-2022 04:41

The contacts from the base to the Fitbit needs to be good. Depending on your body, the contacts on the back of your Fitbit can get coated. I clean the contacts on my base and the back of my watch with a pencil eraser. Erasers are slightly abrasive, so they can be used to clean all types of contacts.

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‎05-23-2022 21:37

‎05-23-2022 21:37

Hi @TrevorC57  - your watch can need cleaning, don't use anything abrasive or metallic or the charge cable may be faulty, see instructions in  How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen

Author | ch, passion for improvement.

Best Answer

‎05-25-2022 11:26

‎05-25-2022 11:26

 

Mine charges fine, albeit with slow charge at times. Never had it go backwards. Clean your charger and watch back to ensure a good connection. 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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