FIXED: Fitbit Not Syncing With Strava

[stephenRNR]

Anybody having issues the last 2 days with Strava not being updated from FitBit app?

Moderator Edit: Clarified subject

[Tko0215]

Same. It stopped syncing for the last two days!

[Oscar2021]

Ditto. I was all excited about running 5.22 on 5/22 and ... it never showed up on Strava. Folks on another message board mentioned that Fitbit no longer supports Strava. Is this true? If so, it's probably time to get a Garmin!

[Sweetlove]

It doesn't work. I've been trying everything. It's not even letting me manually upload the  files to Strava which I did earlier. I"ve unconnected my account, I"ve turned bluetooth off and on, I've done the lot. Nothing makes it sync to Strava . I can see the activities on Fitbit but they just won't sync.

Help Strava and Fitbit!

[amandamcrae]

I have a Sense and this issue started happening to me yesterday as well. At first, I thought the problem was on my end, I reconnected the accounts and waited the suggested time. then I went for my run this morning and still nothing--not syncing my exercise. I heard from other forums that Fitbit is no longer supporting Strava or vice versa?? I hope that isn't true and that this issue is solved soon!

[Stewy01]

Thanks for your post if that is the case then you are right.

Sent from my iPhone

[GadgetGranny71]

Same here, Ionic.

[Stewy01]

Hi thanks for your reply I too hope this is not the case I haven’t been able to contact customer service either hopefully this issue is fixable I just purchased the upgrade for Strava for one year.

Sent from my iPhone

[Lwhalley]

Same, but this has happened before and always seems to get sorted after a few days, I have had to export TCX files and upload them via the strava website (can’t be done on the App) it’s a pain but it’s a way around it until it sorts itself out. 

[stephenRNR]

I was able to export files from FitBit Dashboard on PC and import to Strava last 2 days (Edge browser)

[elaineread]

My fitbit iconic has stopped syncing with strava since yesterday. The only change I made was the heart rate health settings

[LynnB7]

My Versa 3 hasn’t pulled through today and yesterday’s runs to Strava. They’re showing on my Fitbit app but haven’t  transferred across  to Strava. I’ve tried all of the usual suggestions - disconnecting and reconnecting the accounts, restarting both my Versa 3 and iPhone 12, turning Bluetooth on and off, but nothing has worked. Can anyone please help? 

[veng92]

Manual TCX file uploads work fine for me still.

[Muppets20]

I did my first ever 10k today and mine hasn't worked either. 😭 its on fit bit app but not strava x

[stephenRNR]

Trying now.  Will let you know how it goes…. Thanks

[LynnB7]

Oh no that’s so frustrating, well done on your 10k though! You should still be able to transfer it manually but hope we can find out how to sort the problem.

[iceorbital]

+1. tried reconnecting strava and Fitbit, but it won't sync past excercises so will give it a shot tomorrow

[Muppets20]

At least others seem to be having the same prob so its not just us. 

[dz1234]

same thing here...for those of you that spoke with tech support at Fitbit, was there any indication that this would be temporary? I'm extremely disappointed with Fitbit. I can't count the number of times where something that was once working on Fitbit stopped working and I was forced to come up with a work-around. They need their customer support team to come on this thread and explain themselves. I'm hesitant to change brands of trackers, but I am about ready to do it. I had a charge 2, then a charge 3 and now a charge 4. Between the weak battery life, poor gps, problems syncing with the phone, loss of functionality, poor customer support and now this, I'm about ready to jump to Garmin.

[Lfj1]

 Can't upload to strava, all is done fot it and I had the app already two times installed. There is no connection with fitbit. 

Moderator edit: subject for clarity

[Laillis]

I am having the same problem! So frustrated!!😵🙈