FitBit not linking with myfitnesspal

[Missslater86]

My Fitbit and myfitnesspal will not sync or link together. Every time I try to link them the Fitbit website says 'it's not you, it's us' and explains and internal server issue. I've tried deleting and reinstalling the apps but it hasn't worked. Any suggestions welcome please! It's annoying me that myfitnesspal isn't recording all the steps I'm doing.

[SilviaFitbit]

It's great to have you here @Arielroth! Thanks for the troubleshoot that you've followed. If you've tried to unlink and relink both applications and they are still not syncing information. Please contact MyFitnessPal directly, so they can further investigate it. 

Hope this helps! 

[inaj]

Yahoooooooooo!  Thank you for this post!  I was able to sync for the 1st time in ages.

[SilviaFitbit]

Hey @inaj! I'm glad you were able to sync Fitbit with MyFitnessPal, you can learn more about it by checking this third-party post MyFitnessPal. 

Hope I can continue seeing you around.

[JBFDance]

Thank you Andrew. Finally a solution that works!! I'm syncing again. Happy days!!

[JaseIng]

Nice one Andrew, this has worked perfectly 🙂 thank you!!!

[jebadiah]

After I've clicked "steps" in step three I do not see the FitBit tracker as an option.  I've done everything as described.  I have disconnected from the fitbit app.  never connects to MFP so I cant disconnect there.  All I see when I try to do it from MFP is a msg stating "To Connect your FitBit account please allow MyFitnessPal to access all FitBit data points"  after that I am stuck.  I've tried dozens of times.