11-09-2016 22:45
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11-09-2016 22:45
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11-10-2016 05:16
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11-10-2016 05:16
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@Su_1715 Welcome to our Community! Try removing the permissions from the Fitbit settings and then do the same from your Strava account. After this retry setting them together again. Also check with Strava support to see if they have any information from their side.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
11-10-2016 07:53
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11-10-2016 07:53
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11-10-2016 08:23
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11-10-2016 08:23
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11-10-2016 08:39
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11-10-2016 08:39
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Hello @Su_1715,
@AlvaroFitbit gave you the link on his response. Here is the full URL:
https://www.fitbit.com/user/profile/apps
I hope this helps.
Frank | Washington, USA
Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone
Take a look at the Fitbit help site for further assistance and information.
11-11-2016 03:48
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11-11-2016 03:48
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That’s correct, you an access to this page from your computer to Revoke Access to other apps @Su_1715, with the link @AlvaroFitbit and @PureEvil mentioned. Do keep us posted if you’re able to access.
Happy stepping.

11-11-2016 10:49
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11-11-2016 10:49
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Suzie T xx

11-13-2016 05:29
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11-13-2016 05:29
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Thanks for the update @Su_1715, if you're still having trouble to sync your activities between Fitbit and Strava and you've already followed the procedure mentioned above, I recommend that you get in touch with the Customer Support team from Strava for more information and assistance about this.
11-15-2016 08:49
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11-15-2016 08:49
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Thanks @DavideFitbit! 🙂
@Su_1715 I would suggest checking out this post that helps explain the integration between Fitbit and Strava.

