Sync Fitbit charge 2 to strava

[Su_1715]

Why won't my Fitbit sync to my strava account after I've gone through the link to set me up??? Help

[AlvaroFitbit]

@Su_1715 Welcome to our Community! Try removing the permissions from the Fitbit settings and then do the same from your Strava account. After this retry setting them together again. Also check with Strava support to see if they have any information from their side.

Let me know how it goes!

[Su_1715]

Help !!! How do I remove permissions??

[Su_1715]

Do I need to do this on app or open on computer ... I've been into settings but nothing says permissions !

[PureEvil]

Hello @Su_1715,

@AlvaroFitbit gave you the link on his response.  Here is the full URL:

https://www.fitbit.com/user/profile/apps

I hope this helps.

[DavideFitbit]

That’s correct, you an access to this page from your computer to Revoke Access to other apps @Su_1715, with the link @AlvaroFitbit and @PureEvil mentioned. Do keep us posted if you’re able to access.

Happy stepping.

[Su_1715]

Still not synced big after evening run to night 😞

Suzie T xx

[DavideFitbit]

Thanks for the update @Su_1715, if you're still having trouble to sync your activities between Fitbit and Strava and you've already followed the procedure mentioned above, I recommend that you get in touch with the Customer Support team from Strava for more information and assistance about this. 

[AndrewFitbit]

Thanks @DavideFitbit! 🙂

@Su_1715 I would suggest checking out this post that helps explain the integration between Fitbit and Strava.