Zip didn't reset at midnight

[conjac]

replaced battery.  time is now correct, but all other stats are from 11pm of previous day

Moderator edit: subject for clarity

[Samadka]

This happened to me and it is continuing to add the mileage for today. Tried resetting by syncing several times but no change

[conjac]

Yes, I tried to sync again and Zip is still adding step count from
yesterdays totals.
Very frustating. Totals will be out of whack.

ConJac

[LucyAP]

Welcome to the Forums @conjac, and @Samadka! Thanks for sharing your experience with Fitbit Zip. If you haven't done so already, please restart your Zip tracker. 

Some users have experienced this issue due to the Daylight Savings Time. To read more about how Daylight Saving Time may impact some of your tracker features take a look at this thread.  We are sorry for any inconvenience this may cause.

Keep me posted! 

[conjac]

I talked with representative in a live chat.  He said there was a problem with the daylight saving time, I think.  Anyway, after midnight Monday morning, March 12th, my Zip had reset and has been fine ever since.  I just had a LOT of steps for that Sunday, LOL.  Hope yours gets resolved soon.

[LucyAP]

Thanks for the update @conjac! Good to hear that now your tracker is behaving normally, and I hope this issue doesn't repeat again. I'm really sorry for this inconvenience and I appreciate your patience while we solve this. 

Catch you later! 🙂