10-01-2019
15:13
- last edited on
10-02-2019
09:34
by
AlvaroFitbit
10-01-2019
15:13
- last edited on
10-02-2019
09:34
by
AlvaroFitbit
Since the new update yesterday I cannot add exercise manually. The + button next to exercise has vanished! Please bring it back!!
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @SharonLR. Welcome! It's great to see a new face around the forums.
Thanks for sharing that the exercise tile is missing in the Fitbit app and let me help you with this situation. Before anything else, please make sure the Fitbit app is updated in your phone. Once that is done, try the following steps:
Keep me posted.
I have same issue
I also need to add back a day and a half activity (steps) after 90 days off line - I had to buy a new charge cable the original stopped working.
Advice welcome - thx Mike
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @SunsetRunner. Welcome on board!
Thanks for letting me know that you're having this issue which prevents you from logging your activities. Because your post didn't mention, let me suggest to try the steps suggested in my post to add the Exercise tile back in the Fitbit app. Once that is completed, you can check this help article and follow the instructions described there to manually log your activities.
Keep me posted.
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there, @Pat2020.
Thanks for joining this thread and sharing those details. To look into this, may I know the model and OS version of your phone? Have you also tried the steps suggested in my previous post?
In the meantime, please give a try to the following:
Best Answer