Fitbit Flex 2 app keeps asking for update

[westmainmusic]

Hi! I just received my new Fitbit Flex 2 yesterday. Since then, I have been prompted four times to update the app on my iPhone before I could proceed. It gives me an option of now or later, and says it may take up to ten minutes to complete. It really only takes about ten seconds when I hit "now" but is this normal? Thanks!

[Chenman]

Keep having to update every time I use the app 

[carolt33]

Delete the app on your phone and reinstall

[bingosf]

App is still asking me to update virtually every time I pull up the app -6-7x per day!

[carolt33]

Have. You deleted the app on your phone and reinstalled? That has been a fix for me and a few others. Support is aware of this issue and is working on a fix

[RobertGJr]

Fitbit released version 2.32 of the iOS app on January 30th.  So far this version has not prompted me to update the Flex 2, but I would like to see some additional feedback from other forum members.  

@MarcoGFitbit Can you check the Engineering Change Log for this app release to see if this issue was addressed?

[DerrickS · Accepted solution]

@RobertGJr I can confirm that this problem was fixed with the release of Fitbit iOS App version 2.32.

If you haven't already updated your iOS App, click here to be redirected to the iOS App Store.

[Katerose]

I have tried every fix mentioned here and my fitbit app still constantly says my device needs to be updated. What next? Can I send it in for a replacement? @DerrickS 

[carolt33]

Have you updated your app? The fix was incorporated into the update

[Katerose]

Yep, my app is up to date. I have literally tried everything mentioned in
this thread.