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How can I confirm that the data is still on my account before I uninstall the app? When I go to delete the app, I get this note saying that deleting the app delete the data too. I don’t want to lose all my data since 2016.
All I can tell you is, I had the same worry that uninstalling the app would make me lose data. I can assure you that I did not lose any data whatsoever.
I’m having the same problem. The app is barely functional for the things I track with no historical date. Considering a Garmin because it’s been like this for weeks.
You’re probably better off going that route as Google is discontinuing Fitbit, and no longer even allows people to call in for assistance. Having said that, however, you can call customer service, but once you select other as the type of device you have, you’re in a music on hold loop that never ends: no one picks up.
