04-15-2025
11:58
- last edited on
05-05-2025
09:42
by
LizzyFitbit
04-15-2025
11:58
- last edited on
05-05-2025
09:42
by
LizzyFitbit
No data being displayed when I select screen in app for weekly, monthly steps. miles etc.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-22-2025 05:07 - edited 06-22-2025 05:11
06-22-2025 05:07 - edited 06-22-2025 05:11
How can I confirm that the data is still on my account before I uninstall the app? When I go to delete the app, I get this note saying that deleting the app delete the data too. I don’t want to lose all my data since 2016.
06-22-2025 07:55 - edited 06-22-2025 07:55
06-22-2025 07:55 - edited 06-22-2025 07:55
I removed the app completely on iOS.
Then reinstalled it and logged in again
Just checked the Steps record and the data goes back to 2018
Active Zone minutes just goes back to 2021 (I think this is when I got my most recent device)
06-22-2025 12:41
06-22-2025 12:41
06-28-2025 14:05
06-28-2025 14:05
I’m having the same problem. The app is barely functional for the things I track with no historical date. Considering a Garmin because it’s been like this for weeks.
06-28-2025 17:09
06-28-2025 17:09
06-29-2025 08:23
06-29-2025 08:23
how are you
06-29-2025 14:35
06-29-2025 14:35