03-01-2023
17:08
- last edited on
03-02-2023
09:11
by
AndreaFitbit
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03-01-2023
17:08
- last edited on
03-02-2023
09:11
by
AndreaFitbit
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i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
03-02-2023 03:33
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03-02-2023 03:33
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Go here. Register the problem. Clearly it's a major one. https://downdetector.co.uk/status/fitbit/
03-02-2023
03:34
- last edited on
03-04-2023
09:33
by
RodrigoMFitbit
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03-02-2023
03:34
- last edited on
03-04-2023
09:33
by
RodrigoMFitbit
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Same thing happened to me right after the update. Restarted phone, uninstalled and reinstalled app but still not working.
Same for me and nothing is working!
03-02-2023 03:34
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03-02-2023 03:34
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I’m having the same problem both on my iPhone and iPad. Tried everything but it keep crashing.
03-02-2023 03:34
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03-02-2023 03:34
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I have tried three times no luck
03-02-2023 03:34
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03-02-2023 03:34
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App support chat is no help!
03-02-2023 03:34
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03-02-2023 03:34
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Same for me
03-02-2023 03:34
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03-02-2023 03:34
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Me too! Hope this gets fixed soon!!
03-02-2023 03:35
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03-02-2023 03:35
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not working for me either this AM.. tried everything including hard reset on my iphone, uninstalling, reinstalling...
I am on the latest IOS 16.3.1
03-02-2023 03:36
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SunsetRunner
03-02-2023 03:36
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Same here, come on Fitbit, what’s going on

03-02-2023 03:36
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03-02-2023 03:36
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Same here. Gone through all the reinstall/reboot suggestions. Now the app crashes before I can even log back on.
03-02-2023 03:37
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03-02-2023 03:37
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Hey Nancy! I am also having the same issue! It looks like Fitbit chat/customer service is down as well! I originally was thinking it was just my phone, but I think it’s an overall issue! Hence why I was going to chat with someone, unfortunately no luck there. I have force closed, restarted my phone, uninstalled the app and reinstalled and no fix that way. So, hopefully it will be fixed up soon!
03-02-2023 03:38
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03-02-2023 03:38
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Fitbit inspire 2 keep crashing instantly on iPhone SE.
trying disconnecting and reconnecting Bluetooth, rebooting, phone off back, offloading app, uninstalling/ reinstalling.
NOTHING works.
please help
03-02-2023 03:38
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03-02-2023 03:38
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That doesn't work for me. It crashes as soon as I turn on data or wi-fi.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.

03-02-2023 03:38
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03-02-2023 03:38
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Experiencing the same issue!

03-02-2023 03:38
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03-02-2023 03:38
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This is frustrating. Updated iphone software this morning and now the app will not function. Like others, I have tried the usual steps but with no luck. Is it too much to hope that anyone at Fitbit reads these threads?
03-02-2023 03:38
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03-02-2023 03:38
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Likewise! Tried all the posted tricks from Bluetooth to uninstalling and reinstalling the app. Nothing works. App still crashes upon opening.

03-02-2023 03:38
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03-02-2023 03:38
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Same here. Iphone 13 with latest ios update
03-02-2023 03:38
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03-02-2023 03:38
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I'm having problems with the iOS app also. The problem seems persistent. I tried the tablet reboot thing, and that seemed to help. But I don't really trust that's a permanent solution, so I switched to my phone which is an android. No problems there.
03-02-2023 03:39
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03-02-2023 03:39
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I am having the exact same problem. Did all that's mentioned above - power off phone, delete app, reinstall app, you name it!
03-02-2023 03:39
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03-02-2023 03:39
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same. I’ve never had this issue before
