Fitbit app on iPhone crashing

[shorner202]

i have a iPhone 13 Pro fully updated and fitbit ver 3.76. When i try to start the app if flashes and goes away.

Moderator edit: updated subject for clarity. 

[Merod]

Go here. Register the problem. Clearly it's a major one. https://downdetector.co.uk/status/fitbit/

[Cawcawkrissy]

Same thing happened to me right after the update. Restarted phone, uninstalled and reinstalled app but still not working.

Same for me and nothing is working!

[Kuluki]

I’m having the same problem both on my iPhone and iPad. Tried everything but it keep crashing.

[Cougarmom64]

I have tried three times no luck 

[Dmm6868]

App support chat is no help! 

[BR1956]

Same for me

[amoo662003]

Me too!  Hope this gets fixed soon!!

[jb1331]

not working for me either this AM.. tried everything including hard reset on my iphone, uninstalling, reinstalling... 

I am on the latest IOS 16.3.1 

[SunsetRunner]

Same here, come on Fitbit, what’s going on 

[DaiSmile]

Same here. Gone through all the reinstall/reboot suggestions. Now the app crashes before I can even  log back on.

[manders2001]

Hey Nancy! I am also having the same issue! It looks like Fitbit chat/customer service is down as well! I originally was thinking it was just my phone, but I think it’s an overall issue! Hence why I was going to chat with someone, unfortunately no luck there. I have force closed, restarted my phone, uninstalled the app and reinstalled and no fix that way. So, hopefully it will be fixed up soon! 

[Hiba.B]

Fitbit inspire 2 keep crashing instantly on iPhone SE. 
trying disconnecting and reconnecting Bluetooth, rebooting, phone off back, offloading app, uninstalling/ reinstalling. 

NOTHING works. 

please help

[LZeeW]

That doesn't work for me.  It crashes as soon as I turn on data or wi-fi.

[Ash_K]

Experiencing the same issue!

[Bradyap]

This is frustrating. Updated iphone software this morning and now the app will not function. Like others, I have tried the usual steps but with no luck.  Is it too much to hope that anyone at Fitbit reads these threads?

[Lthj75]

Likewise!  Tried all the posted tricks from Bluetooth to uninstalling and reinstalling the app. Nothing works. App still crashes upon opening. 

[Davimu]

Same here. Iphone 13 with latest ios update

[Taffergirl]

I'm having problems with the iOS app also.  The problem seems persistent.  I tried the tablet reboot thing, and that seemed to help.  But I don't really trust that's a permanent solution, so I switched to my phone which is an android.  No problems there.

[Siddhartha12]

I am having the exact same problem.  Did all that's mentioned above - power off phone, delete app, reinstall app, you name it!  

[SusanCoV]

same. I’ve never had this issue before