New to FitBit, with an Inspire HR. I came upon this thread (and quite a few others reporting a similar problem) after I noticed that auto-detected exercise workouts showed HR data, but not workouts started from the iPhone app itself (which showed a map, but no HR data). I thought this was odd.
So I read the manual more closely, and it turns out that in order to get my HR data on my mapped workouts, I need to start the workout on my FitBit device, not the iPhone app. This was initially counter-intuitive to me, but I suppose FitBit made this decision such that the iPhone app can be used as a stand-alone fitness tracker, without an actual FitBit device.
This works on an Inspire HR, but I suppose it will work similarly on other FitBit devices equipped with HR monitoring.
To be more specific: if you want both HR data and GPS (for a walk, a run, a hike, etc.), you need to start the workout from the "Exercise" option on the Inspire HR itself, not from the iPhone app. You also need to make sure that the "Phone GPS" feature is on on the Inspire HR as well. When you start an exercise this way, the Inspire HR will take a moment to connect to the GPS of your iPhone. Then you're set. When you finish your workout, you'll see it in your iPhone app the next time you sync, complete with HR data and map.
I hope this helps.
