Hi there
I see you are a jogger! I caught a hint of smugness in your post almost like a vegan. Haha just kidding and keeping it light.
I understand the frustrations, it was these frustrations that compelled me to post in the first place.
There are two work arounds one in the app and one on the website.
The app work around suits me best as even though it feels the wrong info will be added in fact it does not. Entering the total cals in both the cals from fat and total cals will update correctly. I was worried that it would add all the calories as fat calories but it does not and you can check this after adding a new food and adding it to a meal you will see the little colour wheel in that page showing the percentage of fat carbs protein. By recording these values before and after you will see it update the correct percentage for fat. (Take grams of fat and divide by 9 if I recall correctly) my assumption is that when the total cals are added and then the grams of fat that calories from fat does it’s calculation from that box and transposes the values. Somehow that cals from fat is looking for a value that has now changed meaning it will zero out the cals. I front write apps but I imagine it is similar to FMP and an updated link to a the wrong space but with a different value could be hard to find (he says being as gracious as possible) I have built the exact same field process in excel.
Looking through previous notifications it seems in jan this year there was an announcement that the app was rolling back to a previous version due to technical difficulties, providing tone to fix the problem. There is a lot of checking before a version is released however I guess not for the custom food area. So this works and only has the inconvenience of having to remember to fill in the total cals in two places and watching out for it to be rectified without notice and muck you up again.
The other option is to use the web interface. This works fine but you need to keep refreshing , it seems slow and cumbersome to me and to be honest o don’t like it. Seems such a long slow way to get to enter some info. I date to say they should consider updating the processes and data flow.
The bar code reader seems like a good idea but again the database seems so far out of date and in my opinion never updated. This may seem like a big job it is in fact not. Supermarkets and freight forwarders. It only takes a person from Fitbit data and an executive from Fitbit global partnerships to sell the idea of updating the bar-codes at the supermarket HQ at the same time the supermarket chain does. Tempt with advertising and integration with the supermarkets on line ordering. AnywaY I am likely to be over-simplifying things and waffling on like a personal trainer lurking at the gym trying to strike up a conversation with the new members. You know the ones those that start a conversation they were not involved in with “Well as a personal trainer I have some insights into getting the most from your workout.
Hope it helps and remember using the app work around is only filling in one more field for the meantime.
Eat Well, Drink Volume,
Train Hard, Love Often
Life happens FOR you not TOO you make of it what you will
Regards, Paul
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