04-12-2024
03:26
- last edited on
04-18-2024
07:09
by
LizzyFitbit
04-12-2024
03:26
- last edited on
04-18-2024
07:09
by
LizzyFitbit
Why are the sleep scores and data displayed differently? I assume it’s the new ios update, but I preferred the former presentation.
Moderator Edit: Clarified subject
04-18-2024 00:32
04-18-2024 00:32
Absolutely agree,
It's unreadable. I understand the UI/UX people need to keep themselves busy but not at the cost of legibility. They took a very well optimised and clear interface and made it look cool with no regard to what the thing is suppose to actually do, DELIVER CLEAR INFORMATION!
It's just embarrassing 🤦
04-18-2024 00:35
04-18-2024 00:35
I agree. I won’t be touching a Google product, and I won’t be choosing Fitbit for the next tracker. I hear garmin are good…
04-18-2024 00:59
04-18-2024 00:59
I’m just here to complain 😅 hopefully someone reads it and reacts. The sleep analysis hasn’t changed for years. Probably for a good reason. Now it totally sucks and its pretty hard to read as you said
04-18-2024 02:47 - edited 04-22-2024 01:17
04-18-2024 02:47 - edited 04-22-2024 01:17
I look at this while I’m waking up to see the data and it looks like Fitbit dumbed down the graphics and data in a way that makes it no longer worth the subscription fee. Please put back the version prior to April 2024 or I’m leaving, even after just paying for a full year. Who needs the aggravation. I can’t see the color difference on some of it with the lights out and I see quite well up close. Why would you pick colors in two shades of purple and I’m on an Apple and there’s no way to differentiate on a graph. How did this software pass through a team of people? Where is the quality team or the market research prior to launch? Major mistake unless you’re trying to shut down the brand. I PAID FOR A FULL YEAR in JAN and I’M NO LONGER GETTING WHAT I PAID FOR. Fitbit/Google- PLEASE TELL ME HOW I CAN GET A REFUND or a pro-rated refund. I HAVE PAID FOR 8 more MONTHS and am not getting what I PURCHASED. DOES the fine print say you can basically shut down services and charge me the same?
04-18-2024 03:22
04-18-2024 03:22
My sleep design changed this morning and it is awful. I don’t know where their quality control is but clearly absent. The prior version was a perfect 10 and this version is a 1 at best. Difficult to look at, which makes it confusing. Please bring the old version back and keep it that way. Why change a good thing? Many Fitbit users mostly use it for the sleep chart including myself. Many Fitbit users hate it and will never post on this community forum so trust me when I say you must bring the old format back if you want happy Fitbit users that will recommend the product to family and friends, like I have.
04-18-2024 03:43
04-18-2024 03:43
The graph update view for the sleep log is very unfriendly and not helpful.
04-18-2024 03:47
04-18-2024 03:47
As others have said, the new sleep format is barely usable for me. If this change was truly for accessibility reasons, then that’s a great option for those who need it. It shouldn’t be at the expense of everyone else though. Simply give users a choice of which version to use and everyone will be happy.
04-18-2024 03:53
04-18-2024 03:53
Yes! this is crazy, looks like someone made a change just to justify their job. There are enough real issues to fix, it looks like these kids otta school have lost touch with a great part of their customer base, so has google in general.
04-18-2024 03:59
04-18-2024 03:59
Yes! Agree. It’s 2 steps backwards. Doesn’t cover all sleep hours. Doesn’t allow me to edit log.
why?
04-18-2024 04:28
04-18-2024 04:28
I totally agree. It is definitely not an upgrade. It is hard to read and confusing. It is a downgrade from the prior version.
04-18-2024 04:38
04-18-2024 04:38
Thanks! Very helpful.
04-18-2024 04:52
04-18-2024 04:52
I couldn’t agree more, please change it back!
04-18-2024 05:29
04-18-2024 05:29
Doesn’t anyone take time to do some research before implementing such awful changes?? It’s like we need to amend just to show we continue to make our product relevant. I already cancelled my Premium subscription upon renewal.
04-18-2024 05:42
04-18-2024 05:42
The update to the sleep data is HORRIBLE. I bought the fitbit for these details and now Google has taken away the breathing details and made the sleep details absurdly hard to read. If I were younger I'd start a new company to offer something like what fitbit used to be: a useful fitness watch and sleep tracker. Called customer service and they apologized and understand but their hands are tied because they are now directed by Google and have no say. I'm done with fitbit and will search for an alternative that isn't google owned. Anyone have suggestions for alternatives to a fitbit?
04-18-2024 06:15
04-18-2024 06:15
New sleep screens are not easy to read if you are over 35. Additionally, the simple act of editing my nightly sleep requires more clicks. New interface fails on multiple levels. Harder to see key data and as well as ease of editing its to compensate for its "auto" tracking which has also degraded with this update. Good job google. Maybe the next update will be better. PS the Fitbit app before google was better and you could have saved millions to by not paying your coding staff to write these poorly designed updates!
04-18-2024 06:24
04-18-2024 06:24
Every so often the people at Fitbit run out of things to do, so they change things just to change them. Obviously the new system is worse than what it was.
04-18-2024 06:32
04-18-2024 06:32
I agree with others that the new sleep score layout is not anywhere near as good as the old one. I don't like it at all. I hope you reconsider the change and go back to the last format.
04-18-2024 06:44
04-18-2024 06:44
Do you remember that show “Are you smarter than a 5th grader?”…
I think ya’ll should have had a 5th grader design your new sleep stage graph, they would have done a better job! I will be looking at Apple watch unless you change it back.
04-18-2024 07:55
04-18-2024 07:55
Fitbit never admits it's wrong, no matter how many people tell them.
04-18-2024 11:33
04-18-2024 11:33
I feel that Google is killing Fitbit