04-12-2024 03:26 - last edited on 04-18-2024 07:09 by LizzyFitbit
04-12-2024 03:26 - last edited on 04-18-2024 07:09 by LizzyFitbit
Why are the sleep scores and data displayed differently? I assume it’s the new ios update, but I preferred the former presentation.
Moderator Edit: Clarified subject
05-18-2024 18:30
05-18-2024 18:30
My thoughts exactly. Awful design that seems to put someone’s “vision” ahead of usability and appeal. Having been a Fitbit user for years, I’ve never had a reason to look elsewhere. But, like you, I’m now wondering if next time I upgrade I ought to check out the competition - they might have more appealing designs and functionality.
05-19-2024 10:23
05-19-2024 10:23
Please go to whomever is responsible for this change to let them know that the majority of Fitbit users do not like this updated version.
05-19-2024 13:59
05-19-2024 13:59
Tried that they just tell you to go to the community forum sadly they’re not interested in their customers opinions
05-20-2024 04:11
05-20-2024 04:11
If it renewed on a credit card, give notice of cancellation to Fitbit & contact the credit card company & dispute the charges citing significant change of service product. There are pages of customer complaints here to document this and serve as your back up. Worth a try.
05-20-2024 04:18
05-20-2024 04:18
It appears they made this change without any product testing with consumers or even basic understanding of why/how customers use their Fitbit, which is not a smart business move.
any business academics here? This is a great case study of how product changes can undercut your business.
05-20-2024 06:35
05-20-2024 06:35
This is what I have too and I hate it! It’s interesting with so many people expressing the same complaints that no response from the moderators has been made.
I believe they want to get rid of Fitbit and move to the goggle trackers. I will probably change to Apple when this Fitbit dies. They generally only last a little over a year so that should be soon.
05-21-2024 05:32
05-21-2024 05:32
Less informative and MUCH less pleasing to look at - yuck! There are other trackers out there…
05-21-2024 06:06
05-21-2024 06:06
05-22-2024 07:00
05-22-2024 07:00
Couldn’t agree more with all the negative posts. I was ok the way it was. The changes were confusing at first and are now virtually useless. I miss the grades, fair, good & excellent (or whatever words were used if I’m not remembering correctly). I hate it!!!
05-22-2024 08:34
05-22-2024 08:34
The new format is awful. I absolutely HATE it.