04-21-2021 06:40 - last edited on 04-23-2021 13:25 by LiliyaFitbit
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04-21-2021 06:40 - last edited on 04-23-2021 13:25 by LiliyaFitbit
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Using app on iPhone normally until today.
Usually grab a snapshot of the days activities using the Share icon top right of the Today screen.
That icon has now disappeared.
My partners iPhone still shows it and it's functional.
What's going on, any suggestions anyone?
Have reset the phone but still same.
Thanks.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
06-08-2021 08:43
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06-08-2021 08:43
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Share icon on dashboard for iOS app has disappeared.

06-08-2021 11:49
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06-08-2021 11:49
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I’m having the same issue. My share icon disappeared from the ‘today dashboard ‘. I’m no longer able to share the days step count, active minutes, floors, etc ... I’ve tried logging out of the app and rebooting my phone but it’s still missing. Please improve your app and put it back! Sharing is part of the Fitbit community!!! I have iPhone XR and my software is up to date!!
06-08-2021 12:57
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SunsetRunner
06-08-2021 12:57
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Doesn’t work!!! Fix app!!!
06-08-2021 12:59
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SunsetRunner
06-08-2021 12:59
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This don’t help. Mine was updated before this happened.
06-08-2021 13:38
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06-08-2021 13:38
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Glad to see I'm not the only one who's cheesed off!

06-08-2021 14:09
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06-08-2021 14:09
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Sorry to say the share icon is still missing in v3.42 😕
06-08-2021 14:17
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06-08-2021 14:17
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Fitbit is certainly about to lose a loyal user. I have been around since Fitbit one (pediometer)
06-08-2021 15:22
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06-08-2021 15:22
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If you have an opportunity fill in the survey which pops up as you go to this forum page perhaps nobody will listen but it’s an opportunity to express your dissatisfaction at the app feature being deleted

06-08-2021 21:36
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06-08-2021 21:36
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EXACTLY🤦🏽:female_sign:🤦🏽:female_sign:
i have to make sure i do that before midnight or i have to screenshot and edit it with date
FEELS MORE LIKE A DOWNGRADE THAN AN UPGRADE 😡😡
06-09-2021 18:13
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06-09-2021 18:13
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I still don’t know how to fix it? Please provide feedback that this feature was helpful and we would like it back for future versions
06-10-2021 15:14 - last edited on 06-13-2021 13:53 by LiliyaFitbit
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06-10-2021 15:14 - last edited on 06-13-2021 13:53 by LiliyaFitbit
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Missing share button on app main page.
did above an even deleted app an start d over.
did not return share.
please fix as I use this often. This is not an improvement from the older version
thanks.
Jerry
Moderator edit: personal info removed
06-10-2021 15:19
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06-10-2021 15:19
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Thanks. Appreciate you relating the concern to the team.
nothing seems to get the share bullet back.
they need to unupdate the app
06-10-2021 17:20
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06-10-2021 17:20
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Good to know. Based on the number of comments, it appears that there are plenty of us who used that function; do pass that on to the app developers. Will you please put the share icon and capabilities back on the iPhone app? I have shared step data with my two coworkers (both who have now retired) since having the Fitbit One. The picture of the day and the steps have kept us accountable and connected. We each have a different type of tracker.
06-12-2021 01:29
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06-12-2021 01:29
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Resets& restarts don’t work, the feature disappeared ATS time went by on all our iOS devices first on iPhone 6, then iPhone 7 then an iPad, only a really old iPad which isn’t updating FitBit app remains ok, another Android phone running latest app version is ok for now...

06-13-2021 11:41
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06-13-2021 11:41
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Worst idea removing the “share” button, it was the most used button in our family group, this will be the end for us from Fitbit hardware, terrible.
07-04-2021 16:21 - edited 07-04-2021 16:22
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07-04-2021 16:21 - edited 07-04-2021 16:22
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I talked to Support for about an hour with the same dog and pony show of logging out, restarting, logging in. I find it ridiculously disappointing that the support team had no idea of the application change and wasted my time. It’s a wonderful feature and free advertising for the device and it’s tools.
07-04-2021 16:55
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07-04-2021 16:55
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Exactly.
07-04-2021 17:42
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07-04-2021 17:42
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So I think it’s just with the Apple app. When I logged into Fitbit on my kindle, I still have the share button. Why is it gone on just the iOS system?
07-06-2021 07:55
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07-06-2021 07:55
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Waiting for months for Fitbit to fix this. Why aren’t they? Obviously it’s all of us iOS users. So disappointed that they are not hearing us. Terrible response from them. At least tell us that they are working on it or something? Call tech support amd they know about as much as I do. Urrggg
07-06-2021 07:59
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07-06-2021 07:59
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I agree. If it isn’t broken don’t fix it. Frustrating how they keep giving us the runaround. If it’s gone forever just say so. If you don’t know why, just say so.
