09-22-2019 17:46 - edited 10-10-2019 18:22
09-22-2019 17:46 - edited 10-10-2019 18:22
We are aware of an issue preventing some users from receiving notifications on their iPhone after updating to iOS 13. If you're having trouble receiving notifications and you updated your iPhone or iPad to iOS 13, follow the steps in this article, which are also documented below:
App | Settings |
---|---|
Calendar |
|
Messages |
|
Phone |
|
All other apps |
|
For instructions, see the Apple help article.
If these steps do not resolve the issue for you, please keep your app up to date, and watch this thread for new information. We apologize for the inconvenience and appreciate your patience while our team works to address this.
Answered! Go to the Best Answer.
10-03-2019 09:12
10-03-2019 09:12
I can’t get notifications on my Fitbit.
10-03-2019 09:26
10-03-2019 09:26
Did you see the pinned thread at the top of this board?
Stopped seeing notifications after updating to iOS 13
10-03-2019 09:33
10-03-2019 10:00
10-03-2019 10:00
Nothing has worked for me other than the following:
In notifications you have to go to messages>Options>Show Previews> Select anything except never.
10-03-2019 10:02
10-03-2019 10:02
10-03-2019 10:11
10-03-2019 10:11
10-03-2019 10:15
10-03-2019 10:15
Is there a fix for this yet?
10-03-2019 10:23
10-03-2019 10:23
What type of iPhone do you have?
10-03-2019 10:24
10-03-2019 10:24
iPhone XR
10-03-2019 10:26
10-03-2019 10:26
10-03-2019 10:27
10-03-2019 10:27
10-03-2019 10:32
10-03-2019
10:35
- last edited on
03-07-2025
07:09
by
MarreFitbit
10-03-2019
10:35
- last edited on
03-07-2025
07:09
by
MarreFitbit
Hello everyone. Let me help you with your notifications.
You start by refreshing the link between your phone and your device by doing the following:
Take into consideration the instructions in the following link too:
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
10-03-2019 10:53
10-03-2019 10:53
Updated to IOS 13 last night, and same issue as others. No TXT or Call msgs on my Phone. Very frustrating. I may return my Fitbit as it's been a couple weeks for this issue.
10-03-2019 10:58
10-03-2019 10:58
10-03-2019 11:10
10-03-2019 11:10
10-03-2019 11:14
10-03-2019 11:14
I decided to try a factory reset of my device. Now because it won't even show on my Bluetooth to connect, I have a worthless fitness tracker on my arm. 😡
10-03-2019 11:25
10-03-2019 11:25
I just told my husband the same thing!! I rely on this Fitbit to much for this feature to not work correctly.
10-03-2019 11:27
10-03-2019 11:27
It still didn't work - I did a factory reset the other day too, it just took forever to even get the Versa connected back to the phone
10-03-2019 11:30
10-03-2019 11:30
Mine was fixed. The initial change they suggested that I did, did not work on its own. But if you go in and change the notifications in settings, do the same thing on the fitbit, turn it all (phone and fitbit) off and then on again. Then, if you have a versa, make sure you push the large single button so the notifications pops up and make sure that is also on. After I did all that, mine worked again and prior to updating to IOS 13, I had no issues. Truly, if you want something to always work seamlessly with Apple, you have to have an Apple product. Blaming fitbit for an IOS update..really makes no sense. When I first wrote, I was just looking to see if I could find solutions. Which I did.