Syncing issues after updating to iOS 13

[amrl]

I downloaded the latest iOS version 13.0 and now my Charge 2 will not sync. please help

Moderator edit: updated subject for clarity

[Lynnt8082]

how do you force the app to stop

[mlp1311]

Log off
And / or swipe up

But - neither worked for me after all.

Sent from my iPhone.
Please excuse any errors.
Thank you,

Moderator edit: personal info removed

[surfun]

I have a Fitbit Flex 2 which was working fine (synch's, receive alerts for text and phone calls), but after upgrading to IOS 13, the alerts have stopped working. I am able to synch, but no alerts.

I've tried all of the suggestions here, forgetting the device, reinstalling the app, toggling the notification settings, etc....

Seems that Fitbit needs an update to the app to be compatible with this new version of  IOS.

Is there any ETA?

[Alma27]

Thanks Bossyfit1, worked a treat !

[Bossyfit1]

Glad it helped. Still no updates from fitbit. Shocking how they seem to ignore everyone. 

[Mill89]

Well, since the Fitibit app update, I am able to get the message notifications on my Charge 2, but only if I have Preview set to Always. It's not ideal, but it's a step in the right direction.

[Alma27]

Oh I had a chat with them today.. ‘We’re working on it’ ...Just not good
enough !

[Lynnt8082]

You are correct I use my data for my doctor

[Lynnt8082]

can not get my charge 3 to connect I did not get a update can not connect

[Lynnt8082]

charge 3 not connecting

[Bossyfit1]

Yes i was given that reply on the 12th October. I really thought technology had moved on it seems that Fitbit have not moved with the times. 

[Supergran1]

I have completed the instructions re booted phone turned off blue tooth  removed device etc and my phone still cannot find my blaze. It has been working fine until the recent iOS 13 update. I have pressed left hand and lower right hand button still no joy can you help 

[Bossyfit1]

Hi sorry to hear about your problem with fitbit blaze. I am unable to advise you on this but would suggest that you contact Fitbit customer service. 

[ksveanne]

Did you lose any data when you did this?

[Bossyfit1]

Hi i am not sure as i receive weekly emails from fitbit which gave me the stats anyway. 

[SunsetRunner]

I use a VPN for my computer, I add it every time I log in.  I just added Norton security to my phone.   I have not added IOS13.1.3 as yet and plan to hold off on adding that as long as possible.    

[Supergran1]

No not on my phone I haven’t done I pad yet.

Sent from Sandra's I phone

[Lynnt8082]

and did the upgrade to 13.1 and that did not work I thought they had pressure to fix but no

[CBAiken]

This worked for me, thanks!!

[Supergran1]

I’m giving up bought an Apple Watch. Going to put my blaze on eBay spares or repairs.