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iOS Weight Logs Not Displaying

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Fitbit Update 1/17

I have good news! Updating to version 2.18 of the Fitbit App should resolve this issue. If you haven't already updated, click here to be redirected to the iOS App Store.

Thanks for everybody's patience while this was being worked out!


Fitbit Update 1/6
Our engineers are currently investigating a bug where historical weight logs are not being displayed in the iOS App. In order to help with resolving this issue, can you please provide the following information:

1. What type of iOS device you are using.

2. What software version is your iOS device running (ie iOS 9.2, iOS 8, etc)?
3. What Fitbit App version are you running?

If you are unsure which app version you have, you can find out by: clicking the account button in the bottom right-hand corner > click the help button > and the app version is at the top. Version 2.17 is the most current version of the iOS App.

 

As a short-term workaround, you should be able to see your weight log history on Fitbit.com. Also, logging out of the Fitbit App and then back in has helped some Community members experiencing this problem too.

Thanks for your help in advance!

Derrick | Retired Moderator, Fitbit

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82 REPLIES 82

I am on an iPhone 6S

running fitbit Fitbit 2.19 (466)

 

The weight tracking seems right .  The "lbs lost since" is blank.

 

I have logged out and back in.

Uninstalled and re-installed

Logged out, uninstalled, re-installed, logged back in.

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I am a new user from last week.

And I am having this problem.

 

1. Iphone 6

2. IOS 10.3.3

3. fitbit apo ver2.38.1

 

I hope you could fix this bug.

 

Thank you

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I will start a new topic about this.

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