07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
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07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
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Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today. Anyone experienced this issue?? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
08-15-2022 08:11
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08-15-2022 08:11
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The problem is the moderator posted the update would be available and in that was a compatabilty place to click that says you need an OS of 10 or higher. I have an older phone Samsung 8+ with a 9 so that means even if I update it won't work with my phone. I'm not going to go out and get a new phone just for this, I don't trust it any more anyway.

08-15-2022 08:50
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08-15-2022 08:50
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I am still having issues with my sleep/oxygen graph....
08-15-2022 10:50
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08-15-2022 10:50
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I have a Samsung Galaxy S-7 and the update worked for me
08-15-2022 10:57
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08-15-2022 10:57
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After watching this thread for quite some time, my graph is still messed up, despite being shown my fitbit (versa 3) is up to date.
Can't Fitbit folks go back and undo the changes that were done ?
08-15-2022 12:43
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08-15-2022 12:43
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We see it, but it looks like chaos so we have no idea how to interpret it.
08-15-2022 13:11 - edited 08-15-2022 13:21
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08-15-2022 13:11 - edited 08-15-2022 13:21
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If there are yellow lines filling the top part and same with below of green, then that's the mess, not right. Apparently waiting for updates, several, pertains to phone types etc I think.
08-15-2022 14:31
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08-15-2022 14:31
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08-15-2022 14:51
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08-15-2022 14:51
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Totally agree! Mine notifications feature on my watch stopped working then I uninstalled and reinstalled the app and turned off and on my watch and it seemed to get notifications... Now it has stopped again.... As for the graphs they have never been right since the horrendous update that they can't seem to fix.
08-15-2022 16:29
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SunsetRunner
08-15-2022 16:29
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Needless to say, I would be afraid to install it. I have 3.64 and the graphs don't bother me so I'm standing pat.
08-15-2022 16:34
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08-15-2022 16:34
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We'll see if my new fitbit and watch works!! If not👎

08-15-2022 16:54
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08-15-2022 16:54
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The sleep function is hosed. Apparently it doesn't do arithmetic well.And that's why I bought it. If this update doesn't improve it I will be demanding my money back.
08-15-2022 17:00
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08-15-2022 17:00
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Bought my Sense at Costco specifically bc Fitbit has not been working well for me with the other versions. It's always something and so flaky. Will be returning mine.
08-15-2022 17:09
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08-15-2022 17:09
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well we'll see tomorrow with both new products!!

08-15-2022 17:36
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08-15-2022 17:36
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Yea I have noticed that feature also!!!

08-15-2022
19:59
- last edited on
08-16-2022
12:36
by
LizzyFitbit
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08-15-2022
19:59
- last edited on
08-16-2022
12:36
by
LizzyFitbit
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Well I'm 83 and this is the way all my graphs look. Does anybody know how I can fix this? I have unloaded it and loaded it back on. I have updated everything. It says my Fitbit is up today and I took it off of there and reinstalled it and it graphs still looks like this. What can I do? Can someone please send me a text message as I'm 83. I'm very bad about figuring out how to do this. Tell me what I can do to fix this. I only bought the watch to use for the sleep app and I really need to use it. Thank you
Moderator Edit: Personal info removed

08-15-2022 20:01
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08-15-2022 20:01
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I agree with you here the way the gra day fts nice water picture used to be. I could read them and figure them out. I can't figure these out at all

08-15-2022 21:34
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08-15-2022 21:34
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Something is really off or some of us have had issues for a long time without knowing it. We need answers and they need to be very clear about it. If it's a glitch then at least let us know. Not happy at this moment!
08-16-2022 04:09
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08-16-2022 04:09
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Still broken. 🤦
08-16-2022 05:31
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08-16-2022 05:31
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08-16-2022 06:02 - edited 08-16-2022 06:35
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08-16-2022 06:02 - edited 08-16-2022 06:35
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The new app is not available in Google Play Store. It's still the 3.64.5 version.
I have a Motorola Mogo G Stylus, Android 11 version, and live in Canada.

