I did the update Thursday night. It was late and I was multi-tasking, so I thought my first reaction of "ugh" was because of that. It's now Sunday morning and while not a lot of time to get used to it, it was enough time to see if others were also unhappy.. Page 28 of reviews (only read last page) makes me feel like I'm not alone.
Do I think it's worth complaining. No. Based on open issues with the fitbit/app I don't expect anything to change. Enough people leaving for other watches, it will be too late.
First thing I noticed was that my actual weight was displayed on the dashboard in bold numbers (I opened a topic for that, that was moved - maybe in one of these pages). Second thing was that I had to rearrange the dashboard - was expected and had to do whenever I did certain updates on the old app.
All other complaints:
- The Mange Today Items, does not keep the Hourly Steps, Sleep, Exercise, and Weight at the top right under the Activity. As soon as I get a new challenge, they get shifted down to put the new challenge on top. Would be ok if challenges were what I wanted to see most
- Missing the Challenge tab. I just don't like the location. Maybe I will get used to it if I didn't have to rearrange my today tab every day
- Syncing and refreshing seems to take longer
- Something changed with the calorie count. I used to know that if I did nothing (like sleep or watch tv) I would burn a certain number of calories. This way in order to make my calorie goal, I know before I went to sleep I had to have so many calorie burned. Friday and Saturday night when I should have been above my goal in the morning, I was behind. Looking at the average calories per 15 minutes when I sleep, I'm not sure why
- When I wake up, I missing seeing what time I feel asleep and when I was considered awake (and the blue arc above my sleep time) Yeah, I can click on the sleep and see the details, but ....
- Discover tab have to go here to start challenges - no new challenges, nothing new to discover
Things that still don't work:
- recently my messages have been showing that I have new messages to read. I go to check and they are all the ones I've read. The count goes away, I go back to the dashboard and the messages still want to be read (have not reported)
- when I try to add a new friend, under facebook all I get are no facebook friends are found (reported, no resolution)
- when creating a new challenge (or adding friends to current challenge, all my friends have no recent activity (facebook friends are empty). This was reported back in December and Fitbit is urgently working on a solution.
I still haven't been able to meet all my goals in one day, so I'm not sure if the app celebrates with everything flashing blue(?)
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer
