Lengthy problem with logging km with decimal (Activity)

[runbyrunning]

Hi!

When adding an activity in the app on android phones, the app do not recognize decimals and will logg 7,5 km as 75 km. 

I've googled and found that this issue has been described in 2017, 2018 and 2019 on this very forum. The recommended way to fix it has been the same each time, and the users often informing that this haven't helped. I'm honestly surprised how such a small (for the programmer), but big thing (for us users), hasn't been fixed for all this time? I have to logg km through the webpage, and then my phone updates with the information, its a hassel.

2017 - https://community.fitbit.com/t5/Android-App/Cannot-enter-distance-with-decimals-in-log-previous/td-p...

https://community.fitbit.com/t5/Charge-2/Can-t-log-decimal-kilometers/td-p/2385392

2018 - https://community.fitbit.com/t5/Android-App/Can-t-enter-decimals-in-distance/td-p/2801417

https://community.fitbit.com/t5/Charge-2/Can-t-add-a-decimal-for-distance-completed-on-a-treadmill/t...

https://community.fitbit.com/t5/Android-App/Cannot-enter-decimals-in-distance/td-p/3033249

2019 - https://community.fitbit.com/t5/Android-App/Unable-to-use-decimal-point-when-logging-exercise-distan...

https://community.fitbit.com/t5/Android-App/Cannot-enter-decimals-in-distance-in-app/m-p/3707765

[RicardoFitbit]

Hi @runbyrunning, welcome to the Community Forums! Sorry for the delayed reply.

Thanks for bringing this to my attention and all the details that were shared in your post, your feedback is appreciated. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experience this issue and how many times since then? If oyu haven't already done so, please try the following steps and let me know how it goes:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Let me know if you have any additional questions.