04-19-2017 23:54 - last edited on 06-14-2017 15:50 by ErickFitbit
04-19-2017 23:54 - last edited on 06-14-2017 15:50 by ErickFitbit
Just got the S8+ yesterday, but my Blaze no longer receives notifications from my device. I've reset the Blaze, removed it from my account, gone through setup, restarted the phone and Blaze, uninstalled the app, and every other troubleshooting recommendation on the forums. All permissions are granted. No luck. Everything else syncs. Is this just a compatibility issue?
Moderator edit: title for clarity
Answered! Go to the Best Answer.
05-14-2017 13:56
05-14-2017 13:56
This is absurd. I don't have time to have useless gadgets that don't work! Guess fitbit doesn't want business.
05-14-2017 14:00
05-14-2017 14:00
Won't be seeing me if it doesn't work! This is ridiculous.
05-14-2017 14:00
05-14-2017 14:00
@Clss1380 whats up? Or should i ask if your having a problem?
05-14-2017 14:02
05-14-2017 14:02
05-14-2017 14:16
05-14-2017 14:16
So in eleven minutes you have cross posted in 3 threads, with only a h9nt of tye prpblem.
You say no notifacations or sync? How where you able to setup the tracker?
05-14-2017 14:22
05-14-2017 14:22
05-14-2017 14:45
05-14-2017 14:45
So the tracker is setup, and does bot have tye message of www.fitbit.com/setup anymore?
What do you see on www.fitbit.com if it is syncing, it should be syncing., people say that it does. As for notifications I'mnot sure if the status, its a fairely new phone and Fitbit is still working out the bugs with the interface with the phones hardware and software.
05-14-2017 14:50
05-14-2017 14:50
05-14-2017 15:18
05-14-2017 15:18
For those of you that have gotten the messages and calls to pair up between the GS8+ and the blaze, how did you do it? I just checked the list today and it wasn't there.
05-14-2017 15:20
05-14-2017 15:20
Foe those that have posted success. How did you guys get the messages and calls to pair between GS8+ and the Blaze?
05-14-2017 16:46
05-14-2017 16:46
@Clss1380 if it is syncing steps there is no reason why it is not syncing distance, Heart Rate, and calories, along with any activity.
05-14-2017 18:42 - edited 05-14-2017 18:50
05-14-2017 18:42 - edited 05-14-2017 18:50
This fix worked for me:
The order in which I did things was:
After this, Notifications have been working flawlessly.
~ Good luck with the instructions above but remember that while this is still not an officially supported device.
05-15-2017 06:26
05-15-2017 06:26
05-15-2017 08:51
05-15-2017 08:51
I just got the new S8+ yesterday and so far I have been successful in setting up my blaze to sync with my S8+, but I cannot get notifications or gps to work. If I set my Blaze to walk, it cannot find the app on my phone for gps.
I went to the S8+ from the iPhone 7+ and never had any sync or battery issues so I hope Fitbit fixes this soon. I am happy that I got syncing to work correctly, but would like the rest to work. I have tried all the steps in this thread, but nothing yet. I have updated my phone and have the latest Fitbit app so not sure what is going on.
I charged the blaze fully last night so I will monitor the battery and see how long I get. I was able to get (on average) 4-5 days when using my iPhone. I really hope that it doesn't drop to 1-2 days.
UPDATE: As of last night (Sunday May 14th) all notifications and GPS began working and now I see 2 blaze connections under Bluetooth so like others have mentioned, there must be some time lapse before everything begins working correctly. I am much happier now.
05-15-2017 09:15
05-15-2017 09:15
I have the Samsung 8 plus. I can't help you but I was able to sync my charge 2 effortlessly even before the 2 Samsung updates. My problem lies in the fact it won't sync automatically throughout the day. You probably already have but uninstall, reinstall and try syncing again after all updates.
05-15-2017 09:18
05-15-2017 09:18
May I mention, pull down tool bar, Bluetooth and paired devices. I'm sure you know that but just a thought. Good luck
05-15-2017 09:19
05-15-2017 09:19
@Primarybpa wrote:I have the Samsung 8 plus. I can't help you but I was able to sync my charge 2 effortlessly even before the 2 Samsung updates. My problem lies in the fact it won't sync automatically throughout the day. You probably already have but uninstall, reinstall and try syncing again after all updates.
May I mention, pull down tool bar, Bluetooth and paired devices. I'm sure you know that but just a thought. Good luck
05-15-2017 17:37
05-15-2017 17:37
Can you tell me how to do mine
05-16-2017 21:47
05-16-2017 21:47
I am happy to say my S8 and Fitbit Surge are now working fine. I had to mess about with the notification setting a couple of times and 7 days now passed and all good.
05-17-2017 06:28
05-17-2017 06:28
There was a recent update about 2 days ago. Mine became compatible.