New Blaze Clock Faces!

[AndrewFitbit]

Hey everyone,

We're excited to announce that with Blaze's newest firmware update comes five new clock faces: Moment, Circuit, Ace, Nautical, and Argyle! In addition to more options, a second-hand has finally made its appearance on each of the new analog clock faces. Once you've updated, navigate to your Blaze's device settings and check them out!

Moment:

Time is at the top, date in the middle, and your stats at the bottom. Heart rate will always be shown on the left, while on the right you can cycle through steps, distance, calories, or floors by tapping the screen.

Circuit:

Current day is on the left, and a progress dial for a stat of your choice is on the lower right. The dial will fill up based on your progress toward your daily goal for whichever stat icon is showing (will always be a full circle for heart rate).  The white dots represent each hour. You can choose from steps, heart rate, distance, calories, floors, and even your hourly activity.

Ace:

Date is at the top, and your stats are on the bottom. The white ticks represent the hours. Tapping the screen will cycle between steps, heart rate, distance, calories, or floors.

Nautical:

Featuring the date on the right and a 3-6-9-12 analog layout, this clock face will remain static (meaning you cannot interact with it by tapping), and does not display a daily stat.

Argyle:

Date is at the top, time is in the middle, and your stats will appear at the bottom. Only one daily stat can be displayed at a time (steps, heart rate, distance, calories, or floors), and can be cycled through with a tap. 

You can also still choose from the four default clock faces (Zone, Pop, Original, Flare).

 Feel free to post any feedback or questions about the new clock faces. Hope you enjoy! 

[NoahFit]

There is no new clock faces just the originals

[bradksu]

Following the Blaze Firmware update to 8.301.4 I was initially able to view and select the different clock faces that are now available. After trying two out, now when viewing in the app the Clock Faces section is blank:

I have tried syncing multiple times, restarted the Fitbit, restarted the Fitbit app, and finally reinstalling the Fitbit app. Didn't know if this is a known issue or if others are experiencing this. Any help is appriciated.

[MikeF]

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@bradksu wrote:

Following the Blaze Firmware update to 8.301.4 I was initially able to view and select the different clock faces that are now available. After trying two out, now when viewing in the app the Clock Faces section is blank...

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I've moved this into a main thread on the topic. It was at the top of the list so you should have been able to find it easily.

[HaloMaster]

I have updated my blaze today and so far have enjoyed it. However, after the update my app won't show the new clock faces, I still have the original four. What do I do?

[hawkyou]

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@Ozzie65 wrote:

@hawkyou, yes, that is understood. This is temporary.

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Fitbit's definition of temporary is normally a long time. 

[mhgerhold]

Same here.

[Ozzie65]

Hi @bradksu - it is a known issue. Read the posts above.

[MikeF]

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@HaloMaster wrote:
I have updated my blaze today and so far have enjoyed it. However, after the update my app won't show the new clock faces, I still have the original four. What do I do?

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Read the forum before posting a new thread on a topic that already has a lot of cover. 🙂 I've moved your post accordingly.

[bradksu]

Sorry MikeF 

[MikeF]

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@Milvia wrote:

I updated my blaze with the latest firmware and then the additional displays popped up but now it's gone, is there any reason why it would do that?

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I've also moved your post to the correct thread @Milvia

[hawkyou]

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@MikeF wrote:

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@Milvia wrote:

I updated my blaze with the latest firmware and then the additional displays popped up but now it's gone, is there any reason why it would do that?

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I've also moved your pout to the correct thread @Milvia

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This is how someone from the Fitbit Community Council replies to a Fitbit customer.  "POUT" really?  We now get mocked by the Council because Fitbit can't get their crap together.  Amazing!

[MikeF]

Sorry, you've lost me.

Its easier to keep posts on the same topic in the same thread rather than everyone spawning their own threads and requesting identical answers in lots of places. I'm not completely sure that counts as mocking anything but you are, of course, entitled to your own opinion.

[mcrmama]

I suspect he meant to write post rather than pout.

[TammyDoucette2]

I am having the same problem!!!

[MikeF]

Oops! I didn't even spot that in the response! Makes sense now. That's iPad auto-correct for you 😞

[hawkyou]

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@MikeF wrote:

Sorry, you've lost me.

Its easier to keep posts on the same topic in the same thread rather than everyone spawning their own threads and requesting identical answers in lots of places. I'm not completely sure that counts as mocking anything but you are, of course, entitled to your own opinion.

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Auto correct and voice to text will get you everytime.

@MikeF wrote:

Oops! I didn't even spot that in the response! Makes sense now. That's iPad auto-correct for you 

No problem.  Glad you did'nt mean it that way.  Should have messaged you but never thought about the auto correct especially when I'm pissed off that my Blaze isnt working correctly.

Moderator edit: merged reply

[08wheeler]

Will the moment clock only be available in military time?

[Bugaboos]

Is there an estimated time as to when this will be fixed?

[Splshdown]

Got the Reminder to Move. Looks like the rest will be cool when it happens.

[MatthewFitbit]

@Bugaboos We will update this thread as soon as there is more information on when to expect a fix.

@Splshdown An issue was encountered with the new firmware, and new clock faces have been temporarily disabled. They will be back!