02-12-2018
00:07
- last edited on
08-20-2020
17:15
by
MatthewFitbit
02-12-2018
00:07
- last edited on
08-20-2020
17:15
by
MatthewFitbit
All 5 of my lights on my flex 2 are flashing quickly, and it won't reset when I put it on the charger.
I've tried forgetting it on my Bluetooth app on my phone, forgetting it on my Fitbit App, and rebooting my phone. I don't think it's a syncing problem. Is the pebble dead?
Answered! Go to the Best Answer.
06-04-2020 13:47
06-04-2020 13:47
07-14-2020 16:46
07-14-2020 16:46
I’m having this exact issue... is there a fix....I love the flex and miss having it to wear. I let the battery run down completely and followed the reset instructions but I still get all lights flashing when it’s plugged in.
07-14-2020 17:51
07-14-2020 17:51
07-14-2020 21:49
07-14-2020 21:49
07-15-2020 00:29
07-15-2020 00:29
07-15-2020 10:06
07-15-2020 10:06
07-20-2020 20:06
07-20-2020 20:06
Mine is in the same shape. Tried resetting it 3 times, not sure it actually resets, when the button is pushed in, it goes dark, but after the 3 time in 5 seconds, I am not sure it truly resets. I no longer get vibration. I have done the turn off blue tooth, turn off phone, hooked to computer, etc and still not able to do anything. I have removed the device from the account, and of course, I can't get it to find the divide at all.
10-05-2020 01:07
10-05-2020 01:07
Yes, having the same problem. After scouring the Internet for answers, finding hundreds of users with this problem over a range of websites and forums, and from fitbit only finding
1. Reset it (although everyone says with perfect clarity that this is not possible) or
2. Here's a discount to spend more money on our other products since we can't solve your issue
I've decided it's time to move on. I've been using fitbit every day for almost eight years and been a happy customer, but this has all the signs of a deliberate glitch on a discontinued device and the disrespect that shows customers is sad.
Although I'm not surprised considering the current owners.
Thanks though, it was great while it worked and you had the authority to help people! Off to find a better tracker.
03-10-2021 19:53
03-10-2021 19:53
Well, my Flex2 just started doing the flashing, and the information on here is not very encouraging. It sounds like I won't be tracking my steps for a while, until I find something fairly inexpensive to replace this.
03-10-2021 21:37
03-10-2021 21:37
06-23-2021
14:42
- last edited on
07-05-2021
12:11
by
JuanJoFitbit
06-23-2021
14:42
- last edited on
07-05-2021
12:11
by
JuanJoFitbit
Support tells you to try the same thing as everyone else has indicated. It does not work. Seems like Flex 2 owners are being phased out. I will not being buying another Fitbit if this issue does not get resolved. My Flex 2 is only three years old. Very sad.
I have not found anyone that states their issues have been resolved with regard all Flex 2 lights flashing and unit not syncing properly.
Moderator edit: merged reply
06-24-2021 19:15
06-24-2021 19:15
Mine does the same thing. I found it you drain the battery fully and then charge it. Mine started working fine again. I've have my flex2 for 4 years. Other than the weird light thing it works great. Hope it works for you.
06-24-2021
23:57
- last edited on
11-19-2024
05:31
by
MarioSFitbit
06-24-2021
23:57
- last edited on
11-19-2024
05:31
by
MarioSFitbit
Hi, I tried that and it didn't work.
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Moderator Edit - Removed personal information