I experienced this problem some time ago and contacted the support line to get no where with them after wasting time trying this, trying that. Well now I am getting into swimming exercises and wanted to start using my fitbit for that so I just spent over an hour wasting my time once again with their chat support that had me checking this, checking that, turning this off, turning that on, restart, reinstall and never acknowledged that all the lights just kept continuing to blink rapidly with no change from everything being done. I told him the reset button did not vibrate when I pushed it, the lights shut off while pushing it, but started back up once let go and that was addressed by telling me to leave it on the charger for 1/2 hour and contact us back if the problem persists. I questioned again saying that the lights are all continuously blinking, it's not the familiar one light during charge to denote the charge time before fully being charged. So he continued then to ask me to check this, check that, do this do that. Not once was it suggested that this was deactivated. It wasn't even acknowledged when I asked, does this have a lifespan because mine is about 4 years old. I am so frustrated and disappointment that I just told him that I was done, it's apparently broken and not going to be fixed and I'm throwing it away. The response "I understand". Very dissatisfied with not getting any type of resolution from them, but very relieved to find this forum and see this question asked and know that others have experienced it as well and I guess accept that they deactivated my product.
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