Inspire HR not receiving text notifications

[Zekandestroy]

I recently purchased an inspire hr and for some reason am not receding text notifications. I receive notifications for phone calls, so I’m not quite sure what is going on. I already tried removing the inspire from my account and then re-adding it, I’ve reset the inspire, I have reset the notifications in the app, and I’ve restarted my iPhone. I also have selected all three alerts in my notification settings on my phone. Is there anything else I could try?

Moderator edit: subject for clarity and format

[goldenslumbers]

Sadly hasn’t worked for me!

[AmberPetersen]

THIS is the solution! I was having the same issue, tried EVERYTHING suggested and nothing worked. I was scrolling randomly looking for anything different to try. As soon as I turned on Notification Centre in my alerts, all 4 texts my husband had sent buzzed on my Inspire. Thank you 👍🏻

[TracyD1]

Where do you find your alerts?  I've looked in my notification centre...nothing. 

[goldenslumbers]

Thanks for asking. I kept trying, without success, and eventually, for no reason, they gradually started appearing! All working as expected now.

From my iPhone

Moderator edit: personal info removed

[TracyD1]

I only have 5 days to figure it out before I can’t return it so maybe I’ll exchange it for another and not wait so long to try setting up this option. Wish me luck.

[AmberPetersen]

Ok, in settings go to notifications, scroll down to messages then it should look like this:

[TracyD1]

Thank you.  I seems time was what I needed.  Woke up this morning and all the options were there and it now works.  Thank you

[goldenslumbers]

Exactly what happened with mine! Well done.

From my iPhone

Moderator edit: personal info removed

[Saradash]

This is what I have figured out. I have an iPhone as well and my situation is identical to yours. What I did and it started working was to turn everything on for message notifications through my phone setting. I turned on the Notification Center alerts for my messages. And it started to work. Try this. 

[Rosebud81]

Oh wow! Thank you so much! I searched for the last 2 days for an answer and couldn’t find one until I saw your post. Just had to turn on my notification centre. 

[byomtoob]

This worked for me too!

[amartian]

Hi all,

Thank you for your information and ideas on the notifications.  

In addition to all this, if you are still not receiving notifications...there is a kind of a back door on the Inspire HR.

When you press and hold the button down...there are three options...Battery level, Screen Wake and Notifications.

Make sure the Notifications icon is turned on and not off.

Cheers,

Happy Fitbitting

[Iggys5]

Hi. Did you figure it out on your pixel 3? I've tried everything and still no text notifications.

[TracyD1]

Yes, I press and hold my button and a light bulb shows when I scrolled through this the last thing is notifications. I made sure that was on. As well I went into my fitbit app where I went into notifications and made sure they were on there too. So far its great!

Hope this helps you.

[Iggys5]

Where's the lightbulb in notifications? Do you have the Google pixel 3?

[goldenslumbers]

Thank you. This problem was resolved several
Months ago.

Gail 
From my iPhone

Moderator edit: Subject for clarity 

[TracyD1]

No I don’t I have the Inspire HR.

[Iggys5]

Well, I'm still not able to. Get text notifications...so, my problem is not resolved.

[RicardoFitbit]

Hello guys! It's a pleasure to continue providing assistance, my apologies for the delay in responding your posts. 

I appreciate all the information and details that were shared in your posts, sorry for the difficulties experienced with the notifications feature on your Inspire series devices. If some of you haven't already done so, my best advise will be to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit devices are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

Please make sure that your mobile device is compatible because due to a compatibility concern you can experience connection difficulties.

See you around.

[SunsetRunner]

I deleted the app then reinstalled. Everything worked great after that.