08-20-2019 08:51
08-20-2019 08:51
I've used all the troubleshooting tips and having to reboot every day. This started last week. What happened?
Answered! Go to the Best Answer.
08-26-2019 07:13
08-26-2019 07:13
All data still there
08-26-2019 07:51
08-26-2019 07:51
08-26-2019 09:30
08-26-2019 09:30
Thanks! Have been struggling with a son for days! It works now!
08-26-2019 09:31
08-26-2019 09:31
Thanks! Have been struggling with syncing for days! It works now!
08-26-2019 10:51
08-26-2019 10:51
I've had to add my fitbit as a new device every couple of days as it's still having problems & it seems to struggle to find it even when I'm adding new device this is on going since last week. Hope they get this fixed
08-26-2019 11:11
08-26-2019 11:11
08-26-2019 13:45
08-26-2019 13:45
08-26-2019 15:29
08-26-2019 15:29
08-26-2019 16:09
08-26-2019 16:09
Thank you.
08-27-2019 08:40
08-27-2019 08:40
This was happening to me too. Just tried the solution recommended. Here's hoping it works!
08-27-2019 10:24
08-27-2019 10:24
This worked for me after days of NOTHING else working! Plug in Fitbit and reset. Thanks 🙂
08-27-2019 10:52
08-27-2019 10:52
Wow, this morning I did not have to restart my One, and the sync worked the first time I tried, and guess what everyone, a brand new screen to view all the stats! Wonder if this is why we all had such a time syncing? Hoping it continues, guess I will find out tomorrow morning!!
08-27-2019 12:41
08-27-2019 12:41
Did you have to plug your Fitbit into a computer to get it fixed? We are on vacation and won't be home for a few days still. And would like to have our Fitbit synced up before we lose data.
08-27-2019 13:15
08-27-2019 13:15
I was able to reset mine by plugging in to a computer, holding down the button for 10-12 seconds, then unplugging and turning the One on. Sync worked after that. That should work with any USB port, not necessarily your computer...do you have your charging cable on you? If so, any USB charge station should work.
08-27-2019 15:38
08-27-2019 15:38
08-27-2019 15:39
08-27-2019 15:39
08-27-2019 16:32
08-27-2019 16:32
The solution didn't work for me. It synced a couple hours after I set it up as a new Fitbit One, but now the app can't find my Fitbit One again. Help! Any new suggestions????
08-27-2019 20:02
08-27-2019 20:02
08-27-2019 20:10
08-27-2019 20:10
08-27-2019 20:11
08-27-2019 20:11