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Charge 2 not getting notifications from OnePlus 6

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‎07-30-2019 18:19 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-30-2019 18:19 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

Why why why and why and why Fitbit charge 2 is not compatible for getting Calls Messages and Calendar event Alerts. Please help me how get this fixed

 

 

Moderator edit: updated subject for clarity

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‎07-31-2019 11:23 - last edited on ‎03-20-2025 10:49 by Fitbit Moderator

‎07-31-2019 11:23 - last edited on ‎03-20-2025 10:49 by Fitbit Moderator

@LakshmiKiran, welcome! Thanks for being part of our Community! 

Let me help you with your Charge 2 not getting notifications from your phone. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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