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Charge 3 display corrupted

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‎07-18-2019 08:18 - last edited on ‎11-17-2020 10:55 by Fitbit Moderator

‎07-18-2019 08:18 - last edited on ‎11-17-2020 10:55 by Fitbit Moderator

I have barely had my Fitbit 3 a month, and there is a black line going down the center of the screen. Anyone know what to do about this?

 

 

Moderator edit: subject for clarity

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‎11-18-2020 08:24 - last edited on ‎11-06-2025 07:14 by Fitbit Moderator

In response to indmnd

‎11-18-2020 08:24 - last edited on ‎11-06-2025 07:14 by Fitbit Moderator

@indmnd It's great to have you here! 

@indmnd @Lehallr let me help you with your Charge 3 screen not working correctly and thank you for troubleshooting this issue. I noticed that you already have a ticket with our Support team. In your case @Lehallr I was informed that they already replied to your issue so keep working with the team to solve this.

Let me know how it goes.

Alvaro | Community Moderator

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