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Hello my mom has a charge 3 and right now the screen is black I try all the reboot system and none work. For what I see it's a reccuring problem with that watch. I wanna know what can I do for it to work. Oh and by the way it was her Christmas gift for last year
Mine also started this today. Was working fine, then the display went black. I've tried rebooting it several times, changed the clock face several times, and still nothing. It vibrates and still tracks, but no display.
Has this issue actually ever been resolved? I’ve followed the instructions on charging and holding in for 12 seconds but still doesn’t work! Only had the thing 8 months
That worked perfectly for me. I had to hold it for about 10-12 seconds so if anyone is holding it for only 8 seconds and it's not working, try holding for longer.
My Fitbit Charge 3 is doing the same thing. I've had to restated at least 3 times today using the suggested method. It is keeping track of my steps but the clock face will not come up. I'm a little frustrated.
I am also having the display issue with dark bands running vertically down the screen. The touch controls also are not operating in properly. Please advise
If still under guarantee I would get on to who you purchased it from and ask for a replacement. That's what I did (purchased from Amazon), still worried the same thing will happen to this new one.
I have the same problem I tried to reset it and change of clock face it does not work for me. Is there anything else I can try or do I need to go into Best By where I got it?
Fittbit staff. My C3 is out of warranty but I don’t understand for such a wide spread problem when you don’t immediately correct this issue when raised by a user
