Charge 3 is constantly vibrating and screen going on and off

[Lyndaly]

All of a sudden the Fitbit keeps vibrating then the screen keeps switching between click face and the notification screen. Had to take it off. The charge is at 42% so it’s not battery life.

Moderator edit: updated subject for clarity

[Bag_puss]

I had so many issues I spoke to Fitbit and they tried to fix these issues and couldn't, so they agreed a refund. They gave me a code and so I got to upgrade to Garmin. 

[Cgroves]

Are you still in your warranty?

[Bag_puss]

Yes. It's about 11 months old. 

[Cgroves]

Oh, well you are lucky. Glad they worked with you. They are only your
friend if you have the warranty if not then you are nothing but dirt to
them. They dont care about you.

[BamaBlair76]

You have to reset it. You can Google to find out how.

[Bag_puss]

Thanks but it wasn't that simple. We tried, so did Fitbit, and it didn't work. 

[Cgroves]

Been there, done that. Thank you for the idea though!

[SujoyK]

Hi

My Charge 3 has been doing the same for the last 12 hours, Vibrating randomly and circling through the menu and changing options too (Screen Wake & Notification) 

I tried the above instructions and it didn't not help. 

How can I ask for a replacement?

Thanks

[Cgroves]

If you are inside the 1 year warranty then just call fitbit tech support if
you are not, even by 1 day, they wont help you outside of offering a small
% off the newest fitbit out. Not worth it.

[EliseN]

Thanks for answering. I actually tried just restarting it and that took care of the problem, so I’m ok now.

[Cgroves]

Good luck. Hope it keeps working for you!.

[Smartie_16]

Contact customer service and they should be able to help you if you’re in
warranty if not you’re out of luck!

I would personally buy a different fitness tracker

[dlewan9371]

Mine too, did you get it resolved?

any luck?

Moderator edit: merged reply

[Bag_puss]

Yes, it wAs coming up to a year old. Fitbit tried to fix it but couldn't be done so swapped for a Garmin. 

[Cgroves]

Nope. They were very unhelpful. They offered 25% off newest fitbit but if
their customer service is this amazing (bahahhaha) I will go somewhere
else. Thinking of garmin. I like their 4runner

[dlewan9371]

Thank you for your help

[dlewan9371]

Nice

[cjoybro]

My watch is dead..I put in a drawer and forgot about it...WASTE IF TIME!!!

Sent from Yahoo Mail on Android

[KGiesey]

Mine started to do this yesterday. It suddenly started to vibrate and switch between the clock face and the notifications screen. I tried to reset it, but it would just start the vibrating and switching all over again. At some point the vibrating and screen switching stopped and I could only access the clock face, it wouldn't switch to any other screen. Today, the screen is black and nothing is showing. But I think it is still tracking. ??? Help!

[KGiesey]

It did finally sync to my computer, but it will not allow me to change the clock face. I get a message - "Unable to connect to Charge 3. Error connecting to Charge 3. Please make sure you Fitbit is nearby and powered on and then try again." The messages flashes on and off whether I hit okay or not. Restart isn't helping at all. (Btw, the Fitbit is sitting as next to the computer. Actually, it's plugged in to the computer.)