04-11-2019 05:10 - last edited on 11-17-2020 11:10 by MatthewFitbit
04-11-2019 05:10 - last edited on 11-17-2020 11:10 by MatthewFitbit
All of a sudden the Fitbit keeps vibrating then the screen keeps switching between click face and the notification screen. Had to take it off. The charge is at 42% so it’s not battery life.
Moderator edit: updated subject for clarity
06-05-2020 10:02
06-05-2020 10:02
06-05-2020 13:46
06-05-2020 13:46
06-05-2020 14:29
06-05-2020 14:29
Update to my previous note. Still not totally normal yet. Have had to restart several times since using the 15 second or longer, restart. 3 hours to 2 days before having to restart again. Unable to change clock face. Battery charge now only lasting 2-3 days whereas before it lasted 6-7 days.
06-06-2020 00:46
06-06-2020 00:46
I have done this process several times in the past 24 hours and it hasn't fixed it. I have also changed the click face. Wearing the watch it keeps making constant vibrations and going onto the screen wake/notifications screen. I'm gutted because I use my fitbit everyday and don't want to be without it.
06-06-2020 00:49
06-06-2020 00:49
I have done all of these things suggested and it is still flickering onto the notifications screen. I don't know what else to do
06-06-2020 04:12 - last edited on 06-08-2020 20:17 by LiliyaFitbit
06-06-2020 04:12 - last edited on 06-08-2020 20:17 by LiliyaFitbit
You are out of luck unless you are still in the 1 year warranty period with your device. Fitbit does not care that the charge 3 has this defect.
Moderator edit: personal info removed
06-06-2020 04:42
06-06-2020 04:42
06-06-2020 05:25
06-06-2020 05:25
06-06-2020 12:54
06-06-2020 12:54
Mine was doing same as yours. I have gotten it to restart by:
- hook up usb charger to your FBC3
- hold down the side button of your FBC3 until you see a thin blue line build horizontally across middle of the display - took my FBC3 more than the 8 or 15 seconds to restart as suggested by FB help. If yours doesn't restart within a minute then probably not going to work for you?
- unhook charger and wait a few seconds before hooking charger back up to your FBC3
Hopefully you will then have your FBC3 display back again. Fully charge your FBC3.
06-06-2020 13:13
06-06-2020 13:13
06-06-2020 14:06
06-06-2020 14:06
I have tried it as well and no service From the company as of yet!
06-07-2020 16:17
06-07-2020 16:17
06-07-2020 16:25
06-07-2020 23:03
06-07-2020 23:03
06-08-2020 00:35
06-08-2020 00:35
Mine has been doing the exact same thing the past couple of days. Over followed all the ideas they’ve suggested several times. Today it even worked for several hours but then it just goes back to going crazy again! So frustrating! Has anyone found the answer? Clearly many people are having this problem so it can’t just be a coincidence!
06-14-2020 00:21
06-14-2020 00:21
Mine is doing the exact same with no answers so far, tried all the suggestions but nothing has worked.
06-14-2020 01:01
06-14-2020 01:01
06-14-2020 01:03
06-14-2020 01:03
Hi I did the online chat after trying everything. The person online was really helpful and could see it was still in warranty so I could get a replacement.it arrived in less than two days and now I'm back to using my fitbit. If yours is less than a year old it should still be in warranty?
06-14-2020 04:44
06-14-2020 04:44
Turns out my Fitbit totally died after all this....it was no longer under warranty, so I am out of a very expensive watch after only a few years. Fitbit should either make them less expensive or give a better warranty, IMHO, if you have to buy a new one after a few years. Their only concession was sending me a 25% off coupon to buy a new one....the price I could probably get at Costco when they have them there again. I am done with Fitbit after years of being a loyal customer with their various devices... 😞
06-14-2020 04:48 - last edited on 06-14-2020 14:15 by LiliyaFitbit
06-14-2020 04:48 - last edited on 06-14-2020 14:15 by LiliyaFitbit
Update: I let my charger’s battery completely die and then reset it. It is working now sort of - heart rate is way off but at least it tracks now. Will see how long it works...
Moderator edit: personal info removed