See the following to understand your options regarding a broken wristband on your Fitbit tracker: In-warranty customers: Most customers who live in the United States, UK, and Europe can file a claim online. Check your eligibility to file an online ...
My Fitbit won't sync and it says I need to sync with calendar but don't know how Moderator edit: subject for clarity
I need to be able to see prior day’s step count on occasion. It seems to me there was once an activities tab that included this information. Currently I can’t find that information on my iPhone. Can someone tell me how to access a log? Thanks
The golf app is turning off, no matter how many times I turn it back on.... this is only happening with the Golf application. When I'm in the gym, the Weight application works perfectly and never turns off... So it makes no sense in why the Golf a...
I am reading many posts that state the Fitbit Charger 3 is not working. I feel that this is a Fitbit product defect. They send a second pebble and it would not sync or even charge at all. It is an item they don't need on their shelves to my experien...
Trying to find where to download the web app for Windows 7. All the links keep directing me to an the Windows App store that says "Not compatible with your device" Anyone have a download link?
My Fitbit Charge 3 is completely updated and has 100% battery prsently. It also syncs with my phone. The display however does not turn on.The fitbit vibrates when I connect it to the charger. I have tried resetting the fitbit by connecting it to the...
My charge 2 seems to be underestimating calories despite correct positioning (2 inches from wrist), long hold on button to start exercise mode.For example, for a 30 minute workout with average HR 137, charge 2 calculates it as 114 cal but every other...
I see so many negative comments on the charge 3 it is deterring me from purchasing. Does anyone like the charge 3? Is it worth purchasing? I have the alta now and want to upgrade to something with a screen.
My Fitbit charge 3 screen appears to be going out. It will not display in sunlight at all. In the dark you can see it a little bit. It has spots where it is bright and spots where it is really dim. The watch display is set to normal, I’ve tried r...
My charge 3 has recently stopped displaying my heart rate, I attempted to turn the heart rate sync on/off on the fit bit, reset my Fitbit and nothing seems to be working. There have also been lines on my Fitbit screen for almost 6 months. They are ...
Charge no longer has a Clock Face Option to display Time & Date
Have had my Charge 3 for about 18 months. A few weeks ago, it stopped displaying the watch face, etc. when rotating my wrist to see the time, number of steps, etc. However, tapping it twice and pressing the side button still work, so it is still us...
fitbit has blank screen...when attached to charger no battery appears...when attempting to reset...buttons buzz...but nothing else happens...happy face appears occasionally...won't sync to phone app. Moderator edit: updated subject for clarity
Got a charge 3 for Christmas 2019. In July 2020 it stopped syncing and connecting to my phone, and got a replacement. The new one did the same in October 2020, and I got a new replacement. That one stopped connecting and syncing yesterday, Saturday m...
Could the brightness be turned up. Settings allow auto (which takes an age to register sometimes not at all) dim which is almost impossible to see unless in pick black or normal, again not bright enough. Could there not also be a high setting? I didn...
Hi there, again and again my Charge 3 is black. Tried to reset it several ways as described in the various threads but nothing works. Can't select another clock face, tells me there is no internet connection, which is rubbish. Really frustrated, it h...
I have seen a lot of people posting this and I have tried restarting - it gives me the smiley face and then the clock appears but when I take it out of the cradle it goes blank again. I have full charge. I have tried changing the clock face and this ...
Hi Fitbit team and community, please help me if anyone have solution. My fitbit charge which is 1st gen started to get low brightness and i couldnt read anything in the sunlight? Please advise thanks in advance
Cannot have date display on Charge HR
Starting yesterday, the battery seems to be loosing charge. I charge the fitbit overnight, wear it all day and by 8:00pm the battery is low. The screen goes off, but it seems like the green light in the back continues to flash/blink like it running...
my charge 2 last night started cycling through the notifications and constantly buzzing on and off, i have tried to reset numerous times but nothing is resolving the issue. Is the device dead or salvageable?
This happens to me frequently. If I go back by pressing the side "button" of the wrist band it goes back to home screen, and I can see a small dot gliding across the screen at the top. After a while, it goes back to normal again and I can access the ...
My charge 3 started to get black lines across it, mostly at the top a couple of days ago. The black lines seem to be getting worse and the top of the screen is now just dark - cutting the numbers by a 3rd. I’ve tried changing the clock face and the r...
Hi. I have a Fitbit Charge 3. Yesterday it started vibrating for a long period of time, in was a different vibration from the normal notification vibration, then it just shut off. Now it doesn't do anything. No screen, no vibration, no rate checke...
Hi,I have a charge 2 and the screen has cracked. I can’t find my receipt, does anyone know if there is anything Fitbit can do without a receipt? I can’t even remember the date I purchased! Thank you in advance for any help given
Charge 3 doesn't turn on Moderator edit: subject for clarity
I have no gear icon
Hi! I got a problem with my Fitbit Charge HR 2, it apparently works ok with no issues, but at some point of the day, it starts changing menus like crazy, like if the button was being pressed constantly until the battery drains. This one is pretty old...
My Fitbit doesn’t track my steps or my heart rate anymore just has dashes next where it’s supposed to track. I’ve rebooted and troubleshooted it many times. I’ve only had it a year Moderator edit: subject for clarity
My Fitbit charge 3 screen only shows half of the clock and has horizontal black lines on the rest done long reset and then it only shows half a smiley face Moderator edit: subject for clarity/format
I bought this watch less then six months ago, and it has already stopped working!! The screen is blank and there is no flashing green light at the back! I have tried every reset and solution that was written online. This is absolutely the most dis...
I need a new face cover for my charge 2. Cracked the old one. Where do I purchase one?
Charge 3 - shows 001 or Smiley face - tried resetting many many times - no green lights on back - can’t change clock face because it won’t synch now just a continuous buzz when I press the button. There must be a way to fix - it’s only 1 1/2 years o...
I've had the Fitbit Charge 3 special addition and a Fitbit Charge 3 with the same issue.Both ending up with the same problem just after 1 year of use. Pixel streaks accross the screen and got worse over time . I've noticed that this issue has been ha...
My charge 3 APP displays my resting heart rate on the main app display. My partner's charge 3 app displays her current heart rate with her resting heart rate in smaller letters underneath the current rate text. - How do I get mine to display both rat...
Just noticed that my Charge 2 has what looks like a slight bulge and crack from inside the screen. Has anyone else had this issue? Is it safe to still wear?
My ChargeHR band just peeled away and Fitbit team was gracious in offering a replacement. How long does it take for replacement to come in India? Anyone has an experience?
My charge 2 has not been syncing well with my Huawei p30 lite. Does anyone know of any issues or how to fix it? Thanks
I went for my usual lunch time walk today, which was for around 30 minutes - this usually shows as one of my days of weekly exercise but it didn't show up today (I've got this as showing an auto-recognised exercise - if I walk over 15 minutes). I ma...
Hi all,My Charge 2 was working fine, about a week ago I was on holiday and it ran out of charge and I didn't bother charging it up at the time. I have just tried to charge it and when I oplug it in a pixelated white rectqangle shows up on the screen,...
