11-09-2020
23:25
- last edited on
11-12-2020
12:54
by
MatthewFitbit
11-09-2020
23:25
- last edited on
11-12-2020
12:54
by
MatthewFitbit
i am using the charge 3 and recently the battery is draining very fast and not lasting for more than one day from its 100% charge. before it was lasting almost for 5 to 6 days on full charge. the version of the charge 3 is 28.20001.88.11 IC:8542A
Moderator Edit: Clarified subject
11-10-2020
03:54
- last edited on
12-10-2024
10:25
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-10-2020
03:54
- last edited on
12-10-2024
10:25
by
MarreFitbit
@sharbil @Nicola246810 Thanks for joining us!
Let me help you with your Charge 3 batteries are draining quickly. Try cleaning the contacts using cotton swab with rubbing alcohol, then charge it by plugging it for a couple of hours directly to your computer's USB port (try different ports) or use an UL-certified USB adapter. You can follow these instructions to help improve the battery life.
Let me know how it goes.
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Best Answerthanks Alvaro for your feedback, it is not the matter of charging. the unit is getting charged 100% in full, the problem is the battery draining fast
Best Answer